Papa Johns Pizza

Would leave 0 stars if I could. Ordered a pizza >1hr before they closed, order went through, card got charged. Tracker said pizza had been delivered, it had not been delivered and the store closed so I could not contact them. I had to contact corporate to get a refund which will take 3-5 business days and I was not offered any compensation for the inconvenience or the fact that it was now too late to order food from somewhere else as everything closes early on Sunday nights. I really love being hungry working overnights. Will not ever be using this store again. Customer communication and service is absolutely abysmal.

Best store manager ever works hard even with barely any staff. Always makes sure that the customer is happy with their order and that the food is exactly how they want it. Very friendly and wonderful people. Always good experiences when here. Better then some past managers Thank you for always being awesome and going above and beyond to make sure it's a wonderful experience

Can you guys please work on not burning the heck out of your gluten free pizza to the point of it being inedible? I am understanding to the fact cooking or baking with gluten free products or dough is difficult at times because, it cooks differently compared to traditional dough.... I literally couldn’t consume a majority of this pizza though. I am usually not one to complain but, this has happened multiple times. I mean it cost as much as a large traditional pizza 16.99 (which I don’t mind) but, could you at least just make it not taste like charred food that you just scraped out of your oven. 

Ordered delivery, Was told 25 to 30 minutes, ok fine. Started calling after an hour... One hour and forty five minutes later I'm still being told it's on it's way. Let me be clear It's five minute from Papa Johns to my house. Two hours after ordering it finally arrives. No discount, No apology, Just two hour old pizza. NEVER AGAIN

Constantly forgets items from to go orders. Drinks, sides, extras, always something missing. Anytime I’ve called the person on the phone gets an attitude about it. The delivery drivers have, however, tried to make things right and even gone all the way back to pick up things and bring it back. Still a big inconvenience considering delivery fee and always tipping well.