Auntie Anne's

I really wish I could give ZERO stars. And post pictures. I ordered 2 orders of mini pretzel dogs for delivery. When they got to me they were app inedible because the dough was RAW on every single one. And I'm at work, so I can't exactly just take them back right now. I don't get off of work until 4:30 PM so I'm stuck with inedible food that cost way too much in the first place. I used to love Auntie Anne's and eat there all the time. I think I just remembered why I stopped 🤢🤢 I won't ever order from them again, delivery or otherwise!!

Every time I eat here I have to wait longer than the time the app says because the manager always takes his time! I just feel like if the app says 330 it needs to be ready by 330 not 340-345! Why on some shifts the pretzel dogs are pre made and then on his shifts they are made to order I don’t have a clue!!!!

Who doesn't love Auntie Ann's pretzels? This particular location never seems to have many items on the menu prepared and available. They will make it for you if you want to wait 8-10 minutes. This is contradictory to the idea of a quick place in the mall if you have to wait to get anything other than a plain pretzel. The young man who helped us was very nice, but the other staff were just standing around not really doing anything. The employee who made our pretzel seemed annoyed that we did not just take the plain pretzel available and still wanted something else on the menu that would have to be made.

I wish I could give this location 0/10 stars. I am a long time fan of Auntie Anne's pretzels and this place used to have the best pretzels around, but now they're just sorry. The only thing they make now are those little pretzel bites and if that's not what you want, then ah well, get ready to spend 30 minutes or more waiting in line for a disgusting, undercooked, mishapened pretzel. Today I ordered an original pretzel and they still managed to mess it up. They can't get even the simplest of orders right. They have terrible management and the service is trash. The only workers available are a bunch of kids that don't know what they're doing and look like a deer caught in headlights when you bring them a complaint. Do yourself a favor and avoid this place at all cost. If you want a good pretzel, go to the one on schillinger road.