Review Mcdonald's - Milwaukee

The worst McDonald's around this area. Service is super slow during their slow times can't imagine what it's like during their busy hours. The communication is so poor that I could literally just sit out in the Reserved Drive thru spot and just collect free food all day. They had me park in a spot to wait for my food and I had 3 different instances where they just approached me and handed me orders without asking if it was mine, well thank you McDonald's guess its bout the only good thing I experienced. I'll be back and you guys get five stars just for the bad communication that led to the free food.

I know it's only McDonald's but the crew at this location is so friendly and on the ball. Definitely worth dropping in every once in awhile. Especially with the daily deals on the app!!!

The regulars are (for the most part) pleasant. The food has a trademark McDonald’s consistency; I appreciate the staff for often bending over backwards to provide a quality, trademark & branded experience, even if a mistake is made - They are happy to replace food that has been prepared incorrectly, or to add extra items to orders with abnormally long wait times. Something you must remember when ordering here is that these people are working for a wage that cannot usually support a family alone; they are often expected to work multiple positions at once, and are switched around as other people enter and exit the store without warning. They oftentimes have so many customers in front of them that they couldn’t tell who has been served already, and customers do not help the situation by standing in front of the register with their arms crossed like they’ve already been approached when they haven’t even ordered yet. Only so much can be blamed on these overworked employees. If you point out your needs without being rude to the staff and work with them to get your needs met, you will have an extremely pleasant visit to this location. The only two requests I have made regularly are: 1. Separate the ordering area from the waiting area more distinctly. The flow of traffic from entry to completion of order is completely backwards, and the people who have made orders commonly stand right in the way of elderly and disabled people trying to start orders. OTHERWISE, Removing the one wall behind the registers, then moving the registers to the opposite side of the front of house would likely fix the employee-to-customer flow of service. Also, encouraging use of the driveway side door would temporarily fix the flow of traffic’s issue inside the store if moving the registers was not something to be pursued. 2. I would LOVE to have paper towel brought back to the bathrooms and to be allowed a garbage bin in this space as well. Simply putting a recessed space in the wall or a hanging garbage bin in these restroom spaces would fix this issue and very likely eliminate clutter - the Dyson Airblades do not dry your hands, blow cold air for their first ten seconds of operation, and they encourage customers to not wash their hands - I wipe the water from washing my hands on my pant legs, and it is something I have simply grown to accept over time, though it is not ideal. I understand that McDonald’s saves a minuscule amount of money operating this way, but it lowers the quality of your eating experience dramatically. Overall, I appreciate this location for providing me quality meals daily and provides jobs to myself and several wonderful people that work harder than most customers will give them credit for. My complaints are centered mostly around design and corporate choices, not the workers. I appreciate these folks so much.

Drive through this evening was medium traffic, so they were working it! Shared a vanilla ice cream cone with the dog (ha).

I was here via drive thru on Sat 08/12/23 at about 8:15am. I was buying a final breakfast for my dog who was bring put down due to cancer. I could barely choke out my order and was ugly crying at every drive thru window. The staff was patient with me, kind and sympathetic; even no charged his ice cream cone. Kindness carried us through that experience and my boy enjoyed that ice cream cone, sausage McMuffin and Hasbrown tremendously. Thank you.

Went in for two big macs, they are making them back to how they were with alot of sauce, excellent service and very courteous counter person

Food took longer than expected to get. No apology given for the wait. With burger king across the street I think it is worth while looking at them if you are needing good to be given to you fast as it should be " fast food "

They've had problems with staffing so sometimes slow service and some attitude, but seems to be improving slowly.

People love Z golden arches. ✨️ I love Z French 🍟 Fries with tartar sauce ye-ye

I got the buy one, get one for a dollar. I chose the Big Mac and Quartier Pounder with cheese. The staff were friendly and helpful, and it only took about five minutes for my food to be ready. Great service and great food. Can't beat that!

Food was hot. Fries were salted to perfection. Attendants at the window were very good with customer service!

I can not believe that I had to wait 8 minutes for 1 ice cream cone. To make things even worse the manager that took care of me was extremely rude. I will never go back to a place where the manager's treat you like garbage. She could have at least apologized for my wait but I didn't even get that

I had the same issue my last two times visiting this location. I ordered an extra value meal and an extra sandwich. Both times, I didn’t receive my French fries. I didn’t catch it the first time and let it go. The second time, I went back in the restaurant and had to wait an additional 3 minuets for my fries.

Not sure what has happened here. This used to be one of the premiere locations but now not so much. Actually saw the drive thru presenter lean on the counter waiting for orders back turned to the window. Took ten minutes to receive a simple order. At least the lobby was clean and the only thing keeping this from being 1 star. Otherwise not a very good experience.

Waited in lane 1 while the staff repeatedly took lane 2’s orders... given the completely incorrect meal and ice cold! Worst McDs experience ever.

Terrible. The woman taking the order had no personality. I ordered, she asked anything else, I said no, she said the total and that was it. After a long wait, I received my food and drove home. I ordered a double quarter pounder with cheese meal and my friend ordered a big mac meal. When I opened my DQPWC, it was a single in a double box and they forgot my friends ranch. A terrible experience.