Red Robin

Located in Great Mall with access from outside. The place shows it's age and could benefit from a renovation. Parking on this side of the mall is usually a bit of a problem but they have valet parking if you want. Service was friendly and attentive. Plenty of gluten free and peanut free options. They put a special marker on allergy orders so you know the kitchen got your instructions.

At first when a group of 5 came to the table that they assigned, we felt really cramped. Ask them to move you because it's definitely worth moving if you're not comfortable. Some parts of the ground was a little sticky and for some reason it took a while to get a waiter. Other than that, I figured I would take a picture of their dessert and some decorations that were at the place. Food was great but they just need to be a little more clean and smart about where they put people to sit.

This Red Robin has slow service... Our server was rude . I think she wanted to go home. We waited at least 45 mins to get our plates. My croissant was staled and had to be return it twice... The waitress gave us a warmed croissant on a side plate... I didn't go there to make my own plate. The manager was speechless as to why the bread was not fresh. Another person in our party ordered a BBQ chicken wrap and it was cut in half... One half had chicken and the other half didn't , so it was made over. After all this, we were finally given better plates about an hour and a half later and they were ok, but we were just too tired to eat. It took more than 2 and a half hours for them to get it right. Needless to say, we will not return.

Walking into the place about three people who worked here ignored me didn't bother to say hey your host will be coming soon or the host is helping another group out she will be here shortly SOMETHING! would have been nice. Ordered a salad took about 15 mins for it to show up and the chicken and Frys were cold. Food was eh and the bread was burnt. Bunch of lazy people work here and don't care about their workplace. Sidenote the bartender went out for a smoke came back and didn't wash his hands.

I like Red Robin but this venue fell below expectations. Service was not great - slow, not attentive at all, no awareness of manager, missed an order item and they delivered the apps and mains within 90 seconds of each other. And this was a pretty quiet night. Mens rest rooms were very dirty and vandalised. Wings appetizer had way too little sauce. The steak fries at RR are great but I had to send the first set back as they came out cold. The beer was good and the main burgers were great. All told I've had way better RR experiences. It might have just been a bad night for them but based on my experience here would not go back to this venue, though I will continue to go to Red Robin.

I arrived at 9pm. The restaurant was nearly empty, and half of the dozen in the bar area appeared to be employees just off-shift. The bartender was morosely laconic and paid more attention to his cohorts and cleaning his station than to the customers. My burger and pathetically-small fry order - which took 20 minutes to arrive - were cold but the plate was hot, clearly victims of a heat lamp. Red Robin proudly proclaims as a virtue unlimited fries and I'll typically knock down a refill or two before starting on the burger, taking half home. Here, I felt that if I'd ordered more fries, I'd have seen daylight before they arrived, so I didn't bother. The only reason this location rates even two stars is that Red Robin's burgers are great even when cold, and the price is acceptable even with only one tiny order of cold fries. Last hit: I enjoy their small tablet-style ordering system that also allows me to enter my Red Robin Rewards information, but despite a unit sitting two feet away, Big Grouchy didn't offer it and the other two customers near me who finished while I was still waiting for my food didn't get one either, so I didn't even ask. Perhaps I've been pampered by the Des Moines, WA location - that rates seven stars by comparison. I won't be back.