Review Kfc - Milan

Food was good but really my chicken wings are the size of a spoon. They look more like chicken nuggets 😂 and the drums aren't much better lol. Looks like they stole the chicken from wing street. For that to count as one of 8 pieces come on man. Did I order a children's 8 pieces for $24 😂 really can't believe how small all of it was. Was it a mini chicken 😂 both of the wings look like they come off a sparrow.

It says something about a business when you make a small request, they make a mistake, and then the phone is busy for over 15 minutes when trying to call and make them aware of said mistake. This was my visit at the Milan, IL location. The cashier and the manager were friendly enough, and I gave the upsell a shot after ordering a breast and a leg. I returned to where I was after getting my food, finding out that there were two legs instead of a leg and a breast, and the rest of the food I just couldn't eat (I don't like gravy, the biscuit was incredibly dry). After 15 minutes of trying to call the store to try and rectify the mistake,only to be told the line was busy, I gave up. I don't plan on returning to the store, as I have a high code of conduct: anyone can make a mistake, but it's how you handle or don't handle that tells me the kind of business you are.

They leave Chicken sit in there warmers for at least 1 to 2 hours or better,pot pies,fries!!!! Must be be nice to have employees too be on clock and goes home while they're still getting paid!!!! They got rid of my Fiance for being slow!!!! I will keep on Posting this type of stuff!!!

went down there looking for what I wanted. instead of having to wait the extra time for my chicken. Billy and Brad definitely recommended something different to what I was looking for and made it happen. definitely satisfied with their service tonight. Thanks again guys for the great customer service. really appreciate it.

Ordered chicken with a large Mac. N cheese. Got the chicken and no Mac n cheese. Guy at window was weird practically crawled into my car. Freaked me out. Poor customer service. Phone is always busy can't get through.

If you go when they're busy, that's your best opportunity to get good food. At least in my experience. Frequently, I'm disappointed with my food, especially with the current prices. I went on Christmas Eve and they were one of a handful of restaurants open, so they were busy & my food was fresh and much better than normal. Be sure to check your order before leaving, because they frequently forget sauces. Be sure to hug the right-hand side of the drive-through lane, when exiting, as it's a very tight turn.

If I could give them a negative 5 I would. Orderd a 4piece dinner price was $9 something, didn't not want the drink. Total was almost 13 bucks. When I asked about it I was told since I didn't get the drink it was not considered a meal, everything rang up seperate. O.K. FINE, NOT, you should either explain this to the customer or make a sign letting people know. When I got my order the girl just kinda tossed my bag on the counter, SO SORRY I INCONVIENCED YOU BY COMING IN. WHEN I got home,sat down to eat, immediatley spit it out,was not cooked thoroughly. Pucked for about an hour. Took it back and showed it to a manager, he looked at me dumbfounde, told him about getting sick, still just stood there, SO I asked him if he would eat it,,,Hughhhhhhh, I can't give money back, but I can give you another dinner. ARE YOU FLIPPING KIDDINME!

Food was good but most of the tables were dirty. They had no ice when we went. The pop nozzles were dirty. This was later in the evening. Went for lunch once and it was cleaner and they had ice. Hit or miss with this location

We ordered two famous bowls..my daughters hardly had anything in it and the other one I was practically drinking my mashed potatoes ..someone put way too much gravy in it and not much else. The Dr. Pepper was very flat and all our drinks were warm.

Chicken tasted old. Flies all over the place. Tables were dirty. Totally gross overall.

For the 3rd time this year we went to buy chicken & were told our order could not be completed because they were out of chicken. Will not be back!!!

Just received the worst famous bowl ever. Not even half full!! Complete waste of money this time!!

Eric bond is an awesome manager. I love going to kfc on tuesdays for liver and gizzards. One day they didnt have any because of the fact that the delivery truck did not arrive in ti e with product. He gave me a free meal. I always look forward to going to kfc in milan.

I wish I could upload the pix I took of the shriveled up corn and brown macaroni and cheese. I will never eat here agian.