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Sluurpy > Restaurants in Middleburg > Royal Moose Coffee

Royal Moose Coffee - Middleburg - Photo album

Went to The Royal Moose for coffee this morning and I’m disappointed to say the least. As you can tell from the pictures there was so much ice that the straw punctured one of the cups and it cracked all in my cup holders. Then she “remakes” it by pouring it over more ice. I paid way too much for a c
The customer service was not a friendly experience. I have tried really hard to love this place and support it, however, every time I come, I leave disappointed. The food in general is not great. It could use an upgrade considering it offers food with a coffee. We ordered, coffee was too strong.
It was okay. Service was short not to friendly but not necessarily not friendly. Just seemed rushed which was okay. My son had the freeze chocolate, not awesome watery milky and weird. Had hot Dark chocolate cherry mocha. It was okay, definitely could taste the cherry. And turtle mocha freeze. Daugh
I usually like the place but now all prices are hidden from the ordering menu and today at 11:20am i ordered a hot drink and was given an iced version. I politely said I wanted the hot one to which I was then met with "oh yeah. I wasn't at this computer" and took the iced drink back. She handed me m
I ordered an almost $7 drink and was given my drink in a cup with a lid that didn't even fit on it or latch down at all. If you know the lids don't fit right and your handing a customer a drink that is so full it's even coming out of the straw hole alittle bit wouldn't you think it would be smart to
It’s a very rare occasion I leave bad reviews, especially on food. But today, I ordered myself & my daughter coffee. She’s 7, so I ordered her a decaf with caramel, she didn’t like it, I didn’t like it. I went back around the drive thru & explained she didn’t like it and asked if we could swap it ou
Really really tried. Love their coffee. Their customer service sucks! Went here a couple of times and it’s like the girl that works here always has a bad day. So it’s a no for me. Once I start seeing the better reviews on customer service I will return
My favorite place to stop for coffee when I go to Costco in Jax from starke. Today I ordered my fave large moose mocha. The dome lid was not on all the way. When my husband passed me my drink to the back seat the dome came off and gave me a white mocha shower all over me the car and the floor board.
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