Chipotle Mexican Grill - Middleburg Heights - Photo album

Trying to get through to this restaurant is an absolute nightmare. I got an order delivered tonight and I haven't in over a year because of last time and yet again they did it again. They forgot my chips and my bowl barely had enough rice to cover the bottom of the bowl. It's so frustrating because

This is the very first time and I hope the last time. I've given a Chipotle under 5***** this is really hard to do when most of them operate with an A+Team type mentality, being on top of their business running a great restaurant. How is it you walk in and you hear "we don't have any lettuce or

Never had such a bad experience at a Chipotle, until today. It was very busy, I will give them that. I ordered online and came to pick up my order and grab from the rack. My order was not there so I sat and waited... And waited... I finally saw my bags behind the counter. I waited for the cashier to

I love chipotle but this time I got plastic wrap in my bowl this is not expected from u guys. I need explanation.

Online orders need a review, this location consistently skimps on any protein, and the bowls are always 2/3rd full. This place has a lot to learn from other locations that do the online ordering right. I’d recommend anyone ordering from this chipotle to pick up in person because you’ll get ripped o

Slow to give up! I’m slow to give up on this location, but I’m done! Terrible service, always short on a sauce or other ingredients. Last week, the guacamole was super salty, inedible and we paid extra for it. Bad management!! Rude employees. Terrible place. I love Chipotle, but this location sucks!

I go to this location all the time. This time it was a little frustrating bc the young man behind the counter got flustered when I said I was gluten free. I had 4 things to order, 3 of which weren't GF. I was trying to have him do those 3 since he had just finished doing a burrito but he started thr

I am a ride or die chipotle fan, but this location is so consistently abysmal! They are always behind with making food. This is the fourth consecutive time I’ve been told it will be a 30 minute wait for items such as steak or fajitas. Trash is always overflowing. Staff are always indifferent at best