Pincho Factory

If it wasn't for the guy at the front counter (wish I got his name) I would be giving one star. This looked so good from the pics online. But when I went the food was not impressive. They were out of tea, out of lemonade. Then I asked why my Cajun fries did not have any grilled onions like the menu describes, I was told they were out of onions. Which meant my burger didn't have onions either. They weren't even consistent. My Cajun fries came with sauce drizzled over them while my friends Cajun fries had the sauce on the side. The guy working the front counter came to see how we liked it and we were honest with him. He apologized and gave us a free cheesecake for dessert. The cheesecake was good and I really appreciated that he did that.

The egg topped burger was delicious but very messy. It's a good thing I was given a handful of napkins. Make sure you go in & order 1st. Lol. Don't just sit down outside expecting wait staff. The sweet potato tater tots were out of this world on their own. They were even better with the dip. They had local beers & a small but decent beer selection. The staff was helpful & friendly.

Huge shout out to my server, Cairi, for the exceptional service he gave! He really went above and beyond to make sure I was well taken care of. Also, this place is phenomenal. Gorgeous backdrop to go with even more spectacular food! I got the fritanga burger, which was like a constant party de sabor in my mouth, with a side of the cajun tostones. I couldn't have been happier! So glad this place is only a block from my house, I'll be back for sure.

Have eaten here numerous times. And the food is great but today was a bit disappointed. I walked in 10 min before closing and told the lady out of courtesy, hey I know your closing so I'll take it to go. When I get home the order was wrong and with old meat. I asked for potato sticks with my order and size of pink sauce. No of which came. I also had asked for plain and they put vegetables. Go there a lot and order is almost WRONG. AND the worst part of it all was they re-cooked a piece of meat they had on the grill for sure. I can taste it and you can see it. Dry and charcoal taste. Attached you can see the picture. I understand I came in towards the end but they close and clean for at least an hour. Making me a fresh meat wouldn't have taken them long.

Great value. Tried the tostone burger, it was excellent. My buddy and I were both worried as the burgers looked small... But they were filling and we both left satisfied. You place and pay for your order and they give you a number, and deliver to your table. There is limited street parking, but also a multi story parking lot across the street.. for 5 bucks.