Laguna Plaza Restaurant

Laguna is a Miami classic! Food is delicious and the staff is great. I've been frequenting Laguna for at least 10 years and never once have I been disappointed. The food is always on point. This is a very down-to-earth, everyday food type of spot. I usually stop in the mornings (if I'm in the area) to get a bowl of the fish soup. It's amazing, and can pull you out of hangover immediately. I call it "levanta muerto" which means in Spanish, wake the dead. If there was one opportunity, I would say they need more servers during peak times on the floor. So if your not trying to sit around to long just hit the bar. Check this place out, your gonna love it!

I paid $19.40 for 3 very stale steak subs. I am an elderly person. I bought 3 subs, 1 for me and 2 for 2 of my grandsons. My grandson was in a rush to return back to work so he did not check the sandwiches. He rushed home to bring my sandwich and took off to work. He said he was very hungry so he ate his. I started to eat mine and realized I it is not fresh. The roll was very hard and you can tell that the steak was leftover and not cooked fresh. It was very tough. The lettuce was the freshest thing on the entire sandwich. I called them and the gentleman said if you want your money back bring me my sandwiches. No apology. An apology would have been just fine with me. I couldn't take back the sandwiches because they were eaten by 2 hungry men and I didn't have my car to take back the half of mine.

I ordered from this place for lunch. I had ordered the fish filet, salad, yellow rice and tostosnes. The fish was disgusting. It was really salty and under fried. The lettuce was brown and soggy.. The only thing i enjoyed from my meal were the tostosnes. Not to mention it cost me $20. Ill never return to this place again

Customer service was a ZERO star at 5:15pm, Wednesday (August 4, 2021). Nobody understood English, nobody seemed to care if i walked out without ordering food, and after i paid, i asked for a receipt and the Cashier said "no receipt, no receipt". I waited for my receipt before leaving. The Lady who brought the food said the total was $15., and that's what the Cashier charged me, but she wrote $14., on the receipt. I didn't argue, i just paid the $15., and left with my food.

Honestly I use to eat here about 10 yrs ago. Decided to visit because the food was always freshly made and delicious. I was greatly disappointed. The food was tasteless and old. Looks like it was frozen and thawed for serving. This is NOT THE PLACE I REMEMBER. The service was nice people were friendly. But the food horrible.