Domino's Pizza

To bad they wont let me post pictures of your pizza dough uncovered sitting on the sidewalk at 3am in the morning I am sure they all practice these unsafe food handling procedures. Please dont eat here unless you want to get sick!

I was originally going to place only 1 star when, after a 1.50 hours later, I decided to pick-up what was supposed to be a 30min delivery. What I found at the 2001 Biscayne Blvd. Miami store, was a highly understaffed Domino's team that was lead by a very efficient manager, 2 staff members and 1 driver. I asked her what was the required headcount, just to learn that they are looking for 3 more managers, out-off 5 needed, as well as some 10 staff members and another 10 drivers. It was 11:30pm, when I observed how the manager attended 3 groups of clients that showed-up for pick-up (me included), plus preparing pizza and locating a millennial staff member that abusively took a 2 hour break, when it was only allowed to have 30min. She was really trying hard to keep the shop working at its best. The 4 stars are for the manager and the staff. That after all those limitations, they still managed to pull off my request with the taste and quality I was expecting. The 5th star, which I did not add, is to signal the need from corporate to deepen that strategic approach onto how they can recruit and retain motivated staff members, independently of what generational group they come from. A final advice to the buyers of this Domino's store; buy pick-up. They will fulfill. If you ask for delivery, be prepared to wait a couple of hours. The staff are indeed doing their best they can with the limited staff they have.