Review Dunkin' - Mesa

It was a really sad day when Dunkin' lost the "donuts ". I guess it's just a coffee house now? This pic was at 10:40am on a Saturday. Pretty much no donuts. By the time I get to the front of the line, someone, the manager, I assume, was taking the remaining 6 donut and sad-half-crushed-crippled munchkins out of the display case in the lobby, and putting them by drive-thru. Not sure why, as there were people waiting in line. The young lady at the register asked "what can I get for you", to which I replied " anything except doughnuts, evidently ". "I don't understand..." So, I sez, sez I "you can get me anything except Dunkin' donuts, because you are taking them away." *confused look* "Just get me 2 with sprinkles. Do you close at noon?" sez I. "Looking down, embarrassingly "no, 3pm" Laughingly, "What, are you looking for a new manager?" , I jested. Pretty much just got my 2 sprinkle donuts without any other oration from neither myself nor the employees. I'm really unsure of a business plan where you try to make it look like you are going out of business in the middle of your businessday.... Every restaurant/food service establishments busiest days are on...what? C'mon, you're almost there! Weekends! That's right, my Droogies. If I were an normal, undetermined customer, who wasn't sent on a mission from God , (or my wife, same difference in this house) to come back with something with sprinkles, or don't come back at all, I would have just about-faced myself out of there before I took a second step into the building. "But, the drive-thru was super busy!" My little lambs, drive thru customers don't get to see the tasty pastry until they open their bag.The people who come into to order at at a establishment that made themselves on round little pastries, expect to have a looksie, see what there is, what confectionery you are try to peddle. I would have gotten a half-dozen, if there would have been a choice. I know my 4 extra donuts didn't keep them from reaching their sales goal for the day. "But the drive thru..." It probably wouldn't have been such a line if there was any sense of urgency displayed by the establishment. That mean "hustle ", my poppets. Sadly, I went for donuts, and got deeznuts. Time to make the donuts, indeed. Rest in peace, Fred, the baker. Godspeed!

Olivia and the sweet old man in the back were super nice! Stopped by this location for drinks and mini bagels before my dance class and then came back after dance for more. The mini bagels came out hot and they gave us some donuts on the house! Definitely coming back! Always appreciate workers that smile and are kind (:

Ordered 1 dozen of donut where there is 1 missing in count. With that ordered 2 chocolate glazed donut which are actually a normal glazed donut. No receipt provided. We try to reach the store but no response!!!

Absolutely horrible service. We ordered two different types of bacon and egg sandwiches and both were gross. It looked like they took one peice of bacon and split it between our two sandwiches and they forgot to fully heat up the eggs. We ordered hashbrowns with our food and somehow they were burnt and grossly under cooked at the same time.

Terrible service, completely rude. Absolutely no line and they rushed my family when trying to order. Didnt care one bit when I stated they were being rude. This location is not worth going to!!

Worst experience ever! After waiting in drive thru forever. Place my order, asked for 2 hot caramel machiatos, 2 glazed donuts and bacon, egg, cheese crossaint..asked my order 2 times, said no more glazed donuts so ordered chocolate glazed instead.. Get to window, and paid..asked for my order again, gave me one coffee and the food. I said I ordered another coffee and she says "oh ya" its coming..waited some more. Then she says "oh, our machine just broke so we can't make your other coffee, do you want a refund or something?" Umm..ya? How are you out of glazed donuts by 9am!! And your machine breaks?? And the crossaint sandwiches..absolutely horrible! It completely fell apart, was cold, 1 piece of bacon and broken cheese..not even edible. First time at this location and very last time at this location..do not go to Stapley and Baseline..horrible!

The workers were really nice and the store was really cleaned. However at 11:30 the donuts got stale and the service was a tad slow. Also a nice variety of Dunkin’ merch. Coffee was great!

I hate writing bad reviews but I have gotten nothing but incorrect orders from this location multiple times wether order ahead or at the place of business or through a delivery app. This time last year I could order a frozen CHOCOLATE with peppermint mocha and get what I actually order but this year I've gotten on coffee when I didn't not order coffee in the first place. I dont know if management or something has change with in the year but I'm highly disappointed. Do better dunkin