The Counter

First time trying this burger place and I thought the food was great. The parmesan fries were so good. I had a custom burger and I was impressed. I’m not a big fan of burgers but I really enjoyed my burger from The Counter. I want to go back and try more items on their menu. It was hard to decide because it all sounded so good.

Our server Emma was AMAZING! I asked for nutrition facts and she brought me a laminated list of everything right down to the sauces. Great food, great service. Will be coming back and asking for Emma to be our server again! She checked on us, brought me a side of picklesand chatted when she had a minute. GREAT SERVER AND SERVICE!!!!!

Nice place! We got seated here right away, even on Black Friday of all days! There were 8 of us and they were very accommodating by moving tables and whatnot. The server was great with our four year-old, humoring her talking about My Little Pony and David Bowie (yes, our child is a hipster already). The food was pretty good, I had the grilled cheese trifecta with avocado, and it could've stood something like a garlic aioli or spread on the sandwich, it ended up pretty plain. My sister in-law had the chili, which looked really hearty, but had too many big tomato chunks in it for my taste. My brother got the Bison is Gouda burger (minus the egg) that looked really yummy, and he said it was. My 15 year-old son got a 1/2 pound burger with blue cheese and onions and garlic aioli on a pretzel bun and said it was delicious. I'm not sure how he managed to get it in his mouth, but by the time I turned around it was gone, along with his onion strings and the last 1/3 of his brother's burger. Their kids menu was a little lacking, but it works. My husband had the Impossible Burger, that was ridiculously expensive, but being a vegan living in a small Idaho town you're willing to pay top dollar for some decent vegan food. They even gave him his own vegan menu to build from which made it tons easier. I had a taste of it and it was amazingly good. This was the whole reason we came here, and it didn't disappoint. Until the check came and we shelled out well over $70 for 3 kids and two adults. I don't really think I want to pay $15 for one hamburger every day, but it's a fun place to go once in a while. I'd love to go back and try the shakes and adult beverages...

I took my wife here for date night last week with some friends. For a chain, it has pretty good burgers, though they are a little pricey for how much you get. I thought their fries and sauces were much better than their burgers. We had a great waiter who was very attentive and did a great job keeping our glasses full and bringing us extra sauce when wanted it. One of our friends ordered the vegetarian burger which they said was "one of the best veggie burgers that they had ever had." I will probably go back again, but recognize that this chain isn't for everyone.

After having a personal experience and after reading all the reviews it seems as though you have to get lucky to have a good day here. The food was pretty good. I liked the idea of the create your own burger. They had some unique choices. The service was mediocre. The reason I put two stars is because I don’t think the price was worth what you get. Although it wasn’t a negative experience overall, when choosing a burger joint next time I don’t think it will be this place. But with that being said, based on our personal experience I’m glad we at least gave it a shot.

Alrighty, I love burgers, absolutely one of my favorite lunch meals ever. And before I write this I want to say that my service was EXCELLENT! I ordered a very normal burger, and all of the ingredients were fresh and delicious, but the most important part, the ground beef was lacking. No seasoning, the shape of a half tennis ball so every time I took a bite the meat squirted out of the bun leaving a exit opening of my delicious bun that trailed all of those delicious toppings. If I'm on a lunch, that means I still have a half day to go, and I don't want to finger paint at my table in front of who ever I'm having lunch with, or have to reassemble my sandwich. Make the burger, juicy and uniform, so it stays in the bun, put some seasoning on it, and a chick piece of cheese would be nice, not so thin its transparent when it melts on the burger. I really want to like this place because a good burger place is far and few between. I'll try it again in a week or two, hopefully the burger hangs off the bun.