Susanna Webb
This location is well kept and clean. On weekdays its not as crowded so the kids can really enjoy themselves with more options. The plus side, with their new unlimited games program, the kids are exhausted and have had a blast by the time we leave.
G Carr
I went in early before the kids get off school. It was great! No kids bothering my son trying to take his tickets or card away from him. Only reason I'm not giving them 5 stars is because it was not busy at all yet there were dirty tables and not clean as it ahould be when starting the day.
Jasmine Galison
I took my daughter here for her birthday and she enjoyed herself. I was glad that it was not super crowded because she was able to walk around and play and be happy. The people that worked there were very helpful when we needed help and they were funny and playful. A great experience.
Aisha Johnson
I love that it's a fun and safe family friendly environment. This location is clean, staff was helpful and engaging. The salad bar was well stocked and they were serving up those pizzas hot and fresh. Chuck E. Cheese looked like he was really loving partying with the kids. 👍
Ashley
The pizza's actually pretty good, as is *some* of the staff. The games are a lot of fun. The cleanliness leaves something to be desired, though. A lot to be desired, actually. That soda fountain haunts my dreams.
As for Chuck E… Let me inside that mouse costume. I'll actually do something besides walk sadly in a circle around the game area, interact as little as possible with the kids, and then retreat back into… wherever it is he hides.
SHEILA STEVENSON
I went to Chuck E Cheese with my granddaughter. She wanted to go and I'm glad. We had fun we played games ate pizza. She rode the children's ride and lift with a prize. The staff was friendly helpful and hands on if you needed help with anything. My granddaughter and I had lots of fun. It wasn't planned she said 'Grandma I want to go to Chuck E Cheese😁💜 Thank you Chuck E Cheese!!!
QUENTASHA EVANS
I was taking my young son there to have fun with games. I have to leave cause don't have him change of pullup. He was so angry at me but i take him back someday soon.
Jeanike J
My daughter love Chuck E cheese and this location has some really great games. It was clean, but some of the older games could use improvement or fixing. However most games or activities worked.
Ronda Jenkins
I took my twin niece and nephew here for their birthdays. They enjoyed playing here, played every game in the building. It's fun for the lil kids.
Leslie Cooper
I had my son’s 1st birthday party here‼️ The Price Was In My Range And His Whole Birthday Crew Had Fun‼️ Thank You Chuck E Cheese For Making My Son Party A Big 1st Blast♥️
Jamesha Harris
I visited this location with my toddler..and the service was beyond poor! They took about 10-15 minutes to greet me..which almost made me leave. Then they had the nerve to greet me with an attitude. Also, the place was extremely filthy. Food all over the floors, everything was sticky, and the place had a scent. We saved ourselves the trouble and did not eat there(my friend did & got food poisoning).
They desperately need renovations! & new staff!
Jewel Tuggle
My kids had a fun time...will be back soon. I was was so surprised at how fast our food came even with the huge crowd!
Latonya Woods
It took an hour for my food to come. Soon as I go up to get a refund. The manager tells me your food is in the window do you still want it. No sir!!! Well we will give you more tokens. No, thank you. Never again!!!
Mia Lashea Hoyle
So I'm here now to celebrate my friends' baby birthday however most of the machines don't work and if they do, they don't give any tickets even if you win�.This is the worst one I've visited. The only good thing about it was that my daughter and her best friend had a blast just running around. This location needs improvement.
Michelle Sneed
Have taken my kids here a couple of times and it has been good! Will take them back again!
Leticia Gomez
Un lugar muy bonito para los niños se lasan bien mis prinses esta muy bonito
Laketa Shaw
The service provided yesterday was very professional and awesome! You guys rock ��
Julius Gwendolyn Pulliam
Need more staff to help clean an need to keep games machine on point cause they Dont work right
Ladiie Keke
Me and my daughter had a blast I love the new card idea they came up with
Rana Alazrai Khlaifat
I think he was off at this location we stay here for like 2 hr and chucke don't even show up and we ask about him they say thy don't know and my baby was mad
Gilly Moss
The Hickory Hill location of Chuck E Cheese, was nice pleasant and very well clean when my son, grandsons and I visited it. Great job!
Monique Birkhead Exum
Great place for safe indoor kiddie-fun days and parties (especially on weekdays)!!!
Jillene Poole
It was actually really nice. I didn't know it was so well kept. The staff were extremely friendly.
Shannon Parish
I dont relate with any of these negative reviews, our experience for my sons 4th birthday party was AMAZING! We went to a different location last year, and weren't very impressed but he wanted to go this year, so we booked at Hickory Hill location. Porsha was our host, let me in early to set up and offered to help me carry decorations from my car. We had 15 kids this year (vs. 4 last year), and she had their play cards/tokens ready for them the moment they walked in. Food was out shortly after and tasted great. I was a basket case but Porsha was cool, calm, collected. Kept the kids engaged and on schedule, and single-handedly created a fantastic guest experience! We will definitely choose this location in the future.
Candice Austin
This weekend I traveled to Memphis, TN to celebrate my younger sister 6th birthday. Due to my sister (McKenzie) having Autism, her speech is very limited and it's impossible for her to defend herself especially from a grown Chuck E Cheese employee. My family and I chose to celebrate McKenzie's birthday at your Hickory Hill location. While there, one of your employees named, Tinika, hit my sister in the face with a toy and laughed as if it was a funny gesture. When I approached the young lady about the situation she became very loud and combative while still laughing. Then I requested for a manager to come. Lenard (the manager) attempted to speak to me but Tinika became angry and started yelling at me so loudly that the manager could not address the situation. Once I stated that I would notify Chuck E Cheese's corporate office, tinika calmed down but continued to mumble. I was beyond furious at this point. Afterwards I stated to the manager, "I can't believe that my sister was hit in the face and I am being attacked for defending her. I would be surprised if she has a job after this." The manager's response to me was, "They can't fire her because they are going to need a paper trail on her before they can do that." Even if his statement was true, It should not have been made and it was extremely unnecessary. In fact the entire situation was unnecessary.
After I stated that I would notify corporate, Tinika did say that she didn't mean to hit McKenzie in the face but she continued to laugh and point with her other coworkers. Hitting my sister was extremely hilarious to her but it was horrific to my family and I . If you had a special needs child, would you want him/or her to be treated this way? Of course not. My sister's birthday was ruined because of this incident and we bought pizza, cake, and candy that we didn't get to enjoy because of her unprofessional actions.
I have pictures of the young lady just to clarify who I am referring to.
James Burnett
Chuck E.Cheese's is a good place to go if you are a kid
Adele Keen
Fantastic morning out luv it xxx
Lorena Martinez
Exelente para los niños.
Aline Tran
very cheap 30 dollar pizza
good fun
10/10
would fuck with again
Gladys Hernandez
Excelente
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