Pizza Hut Knox

Firstly, I can understand that why the order came late for 15mins and really appreciate to the guy who delivered it to us during the storm. I don't mind paying $2 for the toppings, however this is not the first time they missed out the add on to my pizzas. I rang up the store for many times, but nobody answered. They could be so busy and made a mistake!? What about I found 2 bones in my food!! one of them most likely from a wingette, the other one looks like something from a pork spare rib!? Do they even have ribs on the menu though! ? I guess someone might think who knows whether I made it up or what? I can't prove it. Why would I even bother to set them up? This is the first time I really want to write a review and share my experience with someone who may have the same issues with this store.

Very poor Service....had to wait more than 40 mins to pick my Pizza. While placing the order online...i specifically mentioned that "NO AIOLI DRIZZLE" still no one took pain to read my comments on order and gave me an PIZZA with "AIOLI DRIZZLE" Tried calling them multiple times and never ever got connected. With no option had to throw pizza in the BIN

We ordered the seasoned 6 with honey mustard - amazing dressing and sauce, out if the 6 only 1 was fully cooked, the rest were pink inside Bbq chicken + bbq meatlovers - lots of topping but the pizza base was slightly doughy inside. The staff are so friendly here but the food is quite disappointing.

🤮Pizza was rubbish. Got a chicken supreme and it was more like an onion supreme.. they forgot the chicken?? There were a few pieces that must have accidentally been put on. Also was on the wrong base. Had gotten traditional, it was on a thin and crispy. The super supreme wasn't much better either. 🤮 Was too late by the time we got home and realised. As alternative shops were closed. Had to eat the onion pizza. 🤮🤮

Had an order for pickup, arrived at the right time and was told there'd be a 7 minute wait. After waiting in the store for 15min, and seeing other customers who had ordered after me get called up for their pizzas, I asked about my pizzas. They grabbed some pizzas that had been sitting near the oven for a while, which turned out to be my order. I pointed out that no one had called me up for my order, while others were. The staff member said "So?" Which I found extremely rude and disrespectful. Doesn't matter if your pizzas are any good, need some customer service skills if you want to run a hospitality business.