Cafe Ideas

Our experience at Hospitality Furniture Concepts showroom was exceptional we were offered professional advice for our cafe. We wanted to create the right ambience for the space and we were not disappointed the brands that were shown to us were high-quality workmanship just what we were looking for. We couldn't be happier with our purchase of Elite stools from the Zaneti brand.

We highly recommended visiting the Hospitality Furniture Concepts showroom to get a feel for the furniture and to see how the different styles complement each other. The customer care and continued support after purchase are extremely impressive and must be commended. Our friendly and informative salesman knew everything about the furniture and explained the guarantee charter to us in detail.

Visiting the showroom of Hospitality Furniture Concepts is an inspiring experience. The friendly staff make the process a pleasurable one. With all the options available and the combinations suggested by the experienced salesperson it was easy to come to the right decision. Finding the correct furniture for the restaurant was a smooth and efficient process

We have always supported small customer-centric businesses and even though HFC is a larger business we felt that the service we were given was genuine and the salesman was so helpful going out of his way to ensure that we viewed and purchased exactly what we had set our minds on. Very impressive showroom and the array of brands to choose from is extensive and definitely a company that we will highly recommend.

Paid almost $20k for tables & chairs. Chairs star to falling apart just after two weeks: 2 chairs then 5 chairs and will be more because of the way they installed them. Emailed & called for solutions, they asked to bring all the broken chairs to their warehouse for fixing and take back at our costs. The problem is more chairs will falling apart and We don’t know how many time we have to bring it to them to fix. It’s more 250km from Melbourne. Told them that we know a local guy can fix the problem and will invoice them but they refused to do that. $20k for tables & chairs and just less than 1 month we have 5 had broken. Can’t believe it

Terrible experience with this company. Some of the staff were lovely but unfortunately, the company is run with very little ethics which comes from the top. The Messmate table tops supplied to us for commercial use were all crooked. When I rang to have them help, they said we had done something to them to make them this way. Mind you, I called less than a month after having received them. They resupplied extra table tops (at our expense for delivery) and they were still crooked. It turns out the bases were all crooked and attached to the tops at an angle. When I again requested some help to get them straight, they denied any problem with the tables and said I could upgrade if I paid for new tables. Eventually after a very confrontational phone conversation with their owner, who was very rude and told me "Good luck in getting this situation sorted out!", I had to take matters into my hands by going to ACCC. At the point, I managed to get the tables somewhat straight by one of their factory staff (using extra washers to fake that they were straight). I usually don't like to write reviews, but if it saves someone else the trouble that we went through, then I am glad I did. Please get your tables elsewhere. Ps Most of the reviews that are positive on here are fake - they are the staff that work for them.

Just wanted to thank the team at Hospitality Furniture Concepts for assisting myself and my two friends with the opening of their exciting new venue. Starting out, we had solid plans outlining our requirements, however the experienced and friendly staff helped us really assemble the 'feel' and put together the overall look we were wanting to achieve for our venue. We were offered similar alternatives to various initially chosen products which turned out to be more suitable for our requirements and feedback from our customers has been nothing short of positive. We were guided along the way with all of our inquiries which was a great relief. We will be suggesting you to others and will be back for future projects. Highly recommended - thank you again!