Guzman Y Gomez - Hawthorn
Shop 1 674-680 Glenferrie Rd, 3122 - Melbourne
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Google Reviews (8)
Made an online order for a 12.30pm pick up. Staff had no record of our order so nothing was made when we arrived. Had to show them our online confirmation receipt/ order and they made it for us. Had to wait an extra 30 minutes. Burritos were good. Nacho fries were also good. Ordered extra guacamole for the Burrito bowl ($2 extra) and was only given a small portion. The corn chips also tasted a bit stale.
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Google
We had picked up orders through the web. I had an amazing experience at this franchise. The food was great, perfectly seasoned and 🍲 bowl serving is huge and filling nicely they also offer extra sauces. We had a spicy burrito bowl that was so delicious and mouth-watering. We understand they are very busy but they try to there best to satisfy all customers .
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Google
This is by far the worst gyg I’ve gotten food from. Rude and inattentive staff and awful food. The vegetable bowl is basically a mixture of uncooked onion (lots of it) and uncooked red capsicum. The portion size is also very small. Avoid and go to another gyg or Zambrero.
Google
Ordered through ubereats although the food was nice I was actually missing one item of food but was still charged for it. Hot chips were cold too. Probs better if I picked up my order.
Google
Ordered just a standard quesadilla, and took over 25 minutes to make (9:46-10:13). The quesadilla was pretty dry when it eventually came too :/
Google
Love the franchise and frequent this restaurant a lot but continuously find staff sitting around doing nothing (I get that people might be on their breaks but it’s a bad look) also not wearing caps or gloves when making food. Just had a bad experience when trying to order a promo on the board and pointing to it and calling it by name then waiting half an hour for it to be fixed. For the amount of staff being put on food should be made quicker and customer service should be alot easier to deal with
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Google
Fast and fresh. Love GYG! Hawthorn is my go to store. Only downside is that they don’t include cutlery in the bag every time. Again today I took my click and collect order and got to the park to have it but couldn’t, because no cutlery.
Google
Ordered a buritto bowl with pan seared fish via Menulog. Fish was clearly raw and not opaque. No way of contacting them either. Called the restaurant and went straight to voicemail, voicemail was also full. First and last time I will be ordering here!
Google
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