Swagat "the Welcome"

This restaurant has massively improved since new management has come in. Came into the restaurant last year for a party and wasn’t too impressed. Come around June 2022 and another party at Swagat. I am so happy with the service, the team are so lovely and attentive. Food is beautiful and so full of flavour! Keep it up guys you’re doing amazing definitely will be back very soon!!!

Visited the restaurant tonight with my family. Honestly, the best experience I’ve had in a long time. The food was amazing especially the butter chicken and naan breads. The service was incredible, I’m glad my family walked out full and smiling with the great customer service we had all night. We will definitely be back next Thursday night and will be letting my family & friends know about this restaurant.

We did our son's first birthday in March 2022 and had a Very bad experience, do not recommend. Our two tier cake was smashed and served. None of our guests had it. Starters and mains were served separately and our guests who came late didn't have starters. Drinks were not served even after asking multiple times. No proper glasses and ice were given. All the deserts weren't served in bowls. Instead guests were asked to serve deserts in their own plates. Very insulting. Will never go that place again.

We hosted a party at this place. At the time of booking lot of freinds were catching covid. We estimated 50 adults due to covid times people were scared or catching virus. But on the day 61 adults showed up ( happy that all came) which was all the invites we sent out. But restaurant staff didn't take that well which I understand but owner of restaurant was little aggressive in his tone over the phone because they could not handle 11 extra guests. That was no excuse for only 2 staff servicing 61 adults and dozens of children. People had to walk up to counter to ask for water, for spoons and food etc. At the time of booking I was told that if the guests exceed the number they would open up additional area upstairs to seat them even though all night it was never used for any other reason. but I was later on the day of event told that we won't be allowed to use additional area. Although they did set up additional one table to help. Many of our guests were still standing with no chairs to sit down. Venue is nice inside good for small to medium gatherings bad service and food. Toilets ran out of soap in first hour. Toilets were not clean at all. Guest complained about smell coming from toilet out to the sitting area. Now main reason we go into restaurants which is food was rubbish in my view. Paid top money for the service but got very little in return. At buffet we constantly ran out of spoons and food. Guests waiting for water at table. Overall most of guests did not like the service at all. I would avoid this place and would not recommend it to anyone looking to host a party. Again That's my experience your experience may come out different. Our party celebrations got ruined because of too many bad things that we come across

Very good ambience and hospitality. The food was really tasty and they didn't use excess oil in dishes which made them healthy as well. We had Indian dishes from many parts of Melbourne but this was different from others. The quantity was generous and wasn't costly. Overall, if you can embrace and want to try a different flavor of Indian food I strongly recommend this for you.