Parkside Cafe

Food was decent, a little pricey - especially given that it's next to a campus for students. But the customer service - strap in because you're in for a ride. Was dining in with a group of 6. The waiters there - manager included - extremely snobby, don't smile, give you weird looks, glares even, lack basic customer service skills such as asking for dine-in or takeaway, and make their own assumptions about your order. This by itself is not the greatest but it's tolerable. However, we had a friend leave their half eaten food to go to the bathroom, and a waiter TOOK THE FOOD (there was a very large portion left) without asking if it was okay (mind you, the rest of us were still sitting at the table) and left. We went to the chefs to tell them about this who offered to make us a new meal (they were very lovely by the way, just about the only nice staff experience we had here so props to them) but we declined and asked if the friend could get a free drink instead. Going over to the counter, we spoke to who we presumed was the manager. She curtly told us not to speak to kitchen staff 'next time' in the event this happens again, as they 'Don't know what happens on the floor'. In the first place, there shouldn't be a 'next time' - staff should be trained in how to treat customers. She also didn't seem very apologetic, and we found this quite rude. For sure, there will not be a 'next time' for us - if you want an enjoyable dining experience with staff with basic manners that don't treat you like people on the street, you might as well head to McDonalds.