Nando's Flame Grilled Chicken

Worst Nandos experience so far, server was unfriendly. Asked for water but been told they ran out of water and no more glasses. “All water and glasses is with customers” Looked around there were only 2 glasses out with customer and one bottle. How the heck did Nandos became like this?? Quality of food and service has gone down so much… Been a loyal customer to Nandos all these years… but this is my last time coming back to Nandos, please save your money and just go to other place. Super disappointed.

I know Nando’s since its early days in South Africa, back in 2006, it’s been my comfort food ever since, reminding me of my childhood. I visit almost every store if I come across it for lunch or dinner, and I was disappointed in my visit to Nando’s South Melbourne. First and foremost, the most easily noticeable factor, the food was served COLD. I don’t understand how this is possible, I’m assuming they didn’t cook the food in the right order and let the food wait to serve them all together, but cold food should never be the case. We had halloumi sticks and dip and the halloumi was cold and chewy. Usually when Nando’s paella is served it’s smells delicious and it’s nice and steamy. Don’t even get me started on the burgers. If a food store cannot make their most simplest bun good, they’re not worth it. We’ve ordered two Classic burgers. The buns were not fresh, they were going stale. It was so gross biting into them. The aioli sauce and basting weren’t generous. The combination of cold chicken in the burger didn’t help. There is definitely an inconsistency between what I had in this store and anywhere else.

Zero star rating,,Horrible experience at Nandos south Melbourne, Food was ordered at 9:25pm and and was provided in table at 9:40pm and the waiter comes and tells shop closes in 10 mins, be quick, be quick …at 9:50pm. in very rude tone. Not a charity or free food is provided, treat your customers with respect or don’t take orders where you can’t fully service customers, Nandos was my go to place from years, unprofessional management along with their staff is ruining the franchise in recent time , please change your attitude towards running Business.

Beware you get charged for items that they decide not to pack. Then you’re left arguing with Ubereats just to get the money you paid for the items back. Not to mention the inconvenience of having to order and wait for something else at another shop afterwards because it never showed up. If it happened once it might be put down to a honest mistake but not multiple times and to different people. I also read it has happened on quite a few other reviews.It happened to me twice and I didn’t get it again after that, and it happened to a friend of mine too. Also delivery took way too long and when it finally did arrive my husband complained about it taking so long and the delivery driver gave him the middle finger and drove away laughing. Very disgusting customer service. The salad which they actually decided they would pack had one thin slice of advocado at the very bottom and was mainly just lettuce mix complete rip off merchants and theives here.

Been to this nandos afew times. Some times good. Sometimes average. Sometimes terrible. Very hit and miss. The service isn't as friendly and staff appear to come off as very rude. The food was average when ordered on this occasion, hence the two stars. A smile or hope you have a good day goes a long way.

Food is standard delicious. Although we came during dinner time and there weren't many tables that could accomodate 7 people, the crowd turnover was quick and the food came at a reasonable time. Sauces were all filled up and staff were helpful and friendly. Water to wash your hands are available on site with drinking water, cups and clean utensils. We enjoyed our meal.

I cant believe i just paid $20 for "half" a chicken a coleslaw and bottle of water. The chicken was 2 tiny drumsticks and one of the smallest wings ive ever seen. Little meat on any of the pieces. The coleslaw tasted off! Normally theirbl slaws a delicious but this tasted sour and like it had started to ferment. Hope this doesn't make me sick later. Here is a promise to you Nandos, I will never eat at your restaurant(s) again.