Fratellino Pizzeria

Photos won't do it justice. Need to try for yourselves. Best pizza I've ever indulged in in all of Melbourne. Plan ahead though, if you're hungry there could be a wait. Rang on different days and the ETA for pick up was 45 and 65 minutes. Great pizza means popular demand. You'll without a doubt get what you paid for. Don't cheap out on pizza, you won't know what you're missing out on without tasting the best.

I have been to the restaurant multiple times and have liked the food and have good memories but this time I was shocked with service level and behaviour toward us. My child is 2 years old and when my child cried the owner who was making the pizza was making faces and even asked his staff member to clear the plates before we finish as he was getting irritated Further they served pasta first after 30 min and pizza after 1 hour, I am not sure if this was done on purpose. Also we ordered 2 pizza and pasta but was only given 1 pizza. After following up with wait staff nothing was done If you don’t want children at your place please put a board on your restaurant and don’t be arrogant. Will never go this place as there are better restaurants who treat people and kids better

Pizza and pasta was good however it took over an hour for us to receive our meal. We ordered an entree and that also came with our main. They did not prioritise dining in customers hence the long wait. Customers were walking in to order take away and majority received there large orders before dining in customers did. Some of the waitresses were nice and friendly. The owner was absolutely awful, arrogant and rude! Half our table did not receive cutlery and when he was approached to bring more, he rolled his eyes at us and his body language was terrible. I also observed him to be like this around other customers. The restaurant itself was so smoky, there was no ventilation at all, it was uncomfortable sitting in there. When we left, our clothes and hair smelt as if we have been sitting next to a bonfire. I will not be coming back again, especially after the way the owner treats and speaks to his customers.

A very busy little restaurant for a reason, rated as one of the best woodfired Pizza restaurants in Melbourne, it does not disappoint! Incredible pizza, well priced. Atmosphere is a little loud and crowded and we were seated in a narrow walkway which was a bit uncomfortable for me but thankfully I was offered the seat with a wall behind me! Really the food is worth any negatives, if you love woodfired pizza you must try Fratellino!