Dunkin'

The worst. We were the only people there. Went through the drive thru. Ordered 2 orders of bacon...only one was hot and edible. The other was cold...like see the grease cold! 2 orders of hashbrown...one cooked to the point of being unedible the other order also cold! Then they didn't put my omelet bites in the bag...when told her at the window we still needed the omelet bites...she looked at me like I was lying and told me to "look in the bag". Ummm....I did you cocky little snot. You forgot to put them in the f'n bag!! Let me remind you there were no other customers inside or out!!! Wow...

My boyfriend went this morning and ordered 2 breakfast sandwiches and they couldn’t even get that right. $12 for 1 sandwich that was NOT OURS and the other was a bagel that you could not bite in to.like that wasn’t bad enough when he called to complain, the manager could only apologize said he was new and they wouldn’t even offer a replacement

We were visiting from out of town and stopped by the drive-thru with our friend. We ordered two medium hot chocolates and two small frozen hot chocolates. When we got to the front the lady took our card and then handed us two drinks and our card back. We waited for a second for our frozen drinks. When we asked about them she told us we did not order anything else and was very short with us. We asked to have them made and we would pay. She told us we had to drive back around order. The second time she hardly said a word. I understand people are short staffed, but there is no reason to be rude when there is a misunderstanding.

If it wasn't for Abby this afternoon at the window, I would have rated my visit a 2. The person who was filling my order didn't make the correct size coffees and when she went to correct it after Abby caught the error before giving the drinks to me, I watched the woman fill one with regular, and the second was to be decaf. I yelled from the window it was decaf. Abby went to her rescue to tell her and the woman got all annoyed and said "I don't want to be here ever." Quite frankly she should be gone. Bad customer service when someone gets mouthy regardless if directed to the customer or not. It also creates a very negative work environment for everyone around her. Abby was great - one could see her good work ethic and she was pleasant, smiling, looked me in the eye. Five stars are for her!!!

Dunkins are usually pretty consistent across the board but this location has the friendliest staff of any I have ever been to! Every time I come to this location the staff is always super nice and helpful! The nice man at the window and the girl helping him are both doing an amazing job and deserve recognition for their hard work.