Taco Bueno

Where do I begin? I usually have a good experience at Taco Bueno but I had the worst experience at this location on 9/13/21. I went through the drive-thru, only to find out after I left that my food was wrong. I got the taco platter and they failed to put sour cream and guacamole on it. Also the tacos were majorly skimped out on toppings. The beans tasted like 2 handfuls of salt had been dumped on them. My food was completely slopped into the bag- there was sauce in the bag AND on the outside of the bag. When I asked the cashier to change it out, I found out after I got back to the car that she had changed it out for another one that also had sauce dripping on the outside. Also when I came back in to let the cashier know that my order was wrong earlier, she went to the back and told the girl back there and the girl had a major attitude and was like "what did she order" in a high pitch offended voice. The cashier was just doing her job- there is no need for an employee to talk to another employee like that- especially in front of customers. Oh btw, forgot to mention that one of the doors was locked-why? I don't know because it was only 6:30 pm. The cashier was nice, but that's the most positive thing I can say about my experience.

Terrible location. They turn off the lights well before closing time. I’d say this has happened to me at least 5 times. Getting your food takes forever even if there is no one in the drive through. I avoid coming to this location as much as possible but unfortunately it’s the closest one to my house. This photo was taken 20 mins before they actually closed and shows that the lights for their menu is already turned off and they have their open sign turned off as well. I wish management would take care of these problems so that we can frequent this location without so much trouble… Edit to add… was just told that their headsets were all dead. This place is being run by a couple of 15-16 year old boys right now that seem stoned out of their minds. After being handed my food the kid, not even in a taco bueno shirt might I add, asked if he could hit my vape…

wow, prices are just ridiculous these days for some low-end tex-mex food, especially since, for several years now, this location skimps quite a bit on the size of a bean burrito and the BOB-- my wife and child like it so I pick up food for them-- I go elsewhere. (fyi-- taco bell has much fatter/larger bean burritos and much cheaper) However, what brings me to this review and rating is how I was addressed at this location. Instead of addressing me as "sir," the woke cashier, even after seeing me at the window with a beard, continued to address me several times as "ma'am." (not "man", it was clearly the other) I'll be avoiding this wokeness.