They need better customer service. The lobby is closed I get that but why they act like truck drivers don’t come here to eat. They will see you standing at the drive thru window and won’t take your order. So I put in a mobile order then went inside to pick it up and dude getting hard cause it wasn’t
I stopped @ this McCalla KFC location. I waited in the drive-thru frm 10:52 until after 11am when the sign on the intercom said they opened. During this time, other vehicles came behind us. I saw an employee attempting to be let in the building @ the back door. After no one responded, I drove around
We ordered for Mercedes, they were nice and had everything ready on time (10:15-10:20am). However, as I was only the person picking it up and not eating it, I was informed later that they had left out ALL the biscuits and since this was a large order, it made me feel bad because I did not know what
If you're driving anything larger than a SUV this is not the place to stop for a meal. What is the point of being connected to a truck stop when people can't even place a to-go order. This KFC is Not trucker nor charter bus friendly.
Drive thru employee was so rude that we chose not to place our order and as we passed by the window, he yelled at us. This behavior was very unprofessional
Don’t waste your time here. They will get your order wrong and won’t give you utensils. Service at connected gas station was also atrocious.
manager ignored us at the drive thru 45 minutes before close, and didn’t even answer phone call. Embarrassing l
The chicken tasted fresh and was hot. The Mac n cheese was delicious. The gravy and cream potatoes was good. We used the drive thru. There was a little delay in placing our order but after we drove up to the window, then, we realized that KFC Trainee was learning, so, training is very important and
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