Jack In The Box

This JIB really takes the fast out of "fast food" as well as the English. First, they answer the drive through mic in Spanish. I responded in English as that's my first language and we are indeed in the USA. So, the person tells me "just a second." There are NO cars in the drivethrough and no customers inside. I waited about 3 minutes to place my order. I ordered one sandwich only, just the sandwich alone. I was told to pull around by the front entrance after paying. I then waited about 10 more minutes and thought maybe they had forgotten about my order as there were NO CUSTOMERS in the restaurant. I decided to call the store, which a manager answered the phone in Spanish as well. I explained that I had been waiting a little while in drivethrough and needed to leave and that all I couldnsee were workers standing around inside. The person said "ok? What are you missing?" At that time a gentleman rushed out with my order so no need to continue THAT convo..... I can say the sandwich was good and surprisingly kinda hot, but I think the workers here may need a reminder that we are still in AMERICA and they are working for an AMERICAN FAST FOOD CHAIN. If I go to Taqueria La Mexicana then I expect to be answered in Spanish, but come on, Jack in the Box?!?!

Stay away from this location!! Not sure what's going on with employees and food quality here but I do know there still severing people trash for the past year. Fries are discussing buns are old the burgers are super greasy, and smashed every time also burgers are burnt with sloppy dressing making it unedable. This will be my last time at this location Nolana and 2nd is way better.

I went to go pick up food at 11:15 pm. They close at 12.00 am. I was at the drive thru speaker for about 5 minutes but no one ever took my order. I drove to the window and I see two workers one a girl wearing a black cap and the drive thru headset. The floor appeared to have been wet and I could see the mop and bucket. If you don’t believe me check the cameras for a green Nissan hatchback. this is the second time they do this here.