Really good grilled chicken but pieces can be small but made fresh, sides are really good and service is always good
My greatest appreciation to the management and upper management team of this establishment, my wife and I had a minor issue with the cashier and a member of the kitchen staff, regarding an order we wanted that varied a slight bit from the original menu item that resulted in us leaving the restaurant without placing any order at all. I contacted the the main office and within minutes we received phone calls from both the District manager and general manager who were both super professional and genuinely concerned about our experience within their restaurant and went above and beyond to make it right ,WOW! you don't see customer service like this nowadays. Turns out it was a simple misunderstanding due to a training issue with their employees that was corrected right away, we look forward to revisiting this establishment in the future.
Thank you, Carlos and Cruz you are truly awesome representatives of the Palenque organization.
This is one of their best locations. I have visited most of them and I prefer this one. Grilled chicken has a fresh taste and is cooked to its perfection. Their sauces and steamed veggies are excellent!!! Establishment is very clean and waiters are very attentive and courteous with every customer. Prices are reasonable and highly recommend.
Best service.. better than the one on 10st.. manager Rafa was so nice .. place was clean .I recommend it...
What you expect from a bbq Chicken place,nice hot freshly made chicken.
Still miss the salsa bar(Update,Salsa bar is open!) but hey we are lucky to be dining in 😄
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