Nice and clean McDonald's wow the people's are awesome Messina NY two thumbs up
Staff is friendly and my order is always correct.
I'm jealous that American McDonald's still use plastic straws and plastic spoons. In Canada, straws are plastic and spoons are wooden, both of which taste disgusting.
Very good food here and faster than the other McDonald’s by far!!! Worth the drive if u got the time hit em up
Potsdam totally screwed me over and Massena's employees took care of the issue even though they had no obligation to. Very nice and fast service!!
Staff was cleaning when we came in, store was extremely clean! Staff was so nice, helped us and made sure we had what we needed! Manager came over and asked us how we were and asked if we needed anything. Will be coming back!
I go here a lot, breakfast is great. Steak egg and ch bagles are my favorite and they have them back now. I feel for some reason that the dinner food always tastes a little old. Like other McDonald's you know when you get fresh food it's amazing, but I'm sorry to say not here. Orders take a little while to come out. Prices are okay, massena are higher, but I feel you could get more for your money elsewhere. The employees are nice and friendly, and you can tell they are trying there hardest. Also McDonald's changed what you can get for free food on the recipe, in exchange for you writing a review with them, I know that's is nit picking but I used it often to justify the prices. I don't buy food from here as often now, but do at least once every 2 weeks or so. I do like the remodeling, it definitely looks better, and more people can order at one time, 2 regular registers and 2 big touch screen registers. I do like going here.
Food was good. Fries fresh! Great managers! Would have been 5 star if 75% of the booths were not dirty and the lady taking our order didn't seem to have some kind of attitude when I asked to use my MCDONALD'S APP to save $2.
Didn't care for the breakfast sauce to be put on the side when I asked for "lite". I'm going through the drive thru, I'm a hvac contractor. I don't have time to make breakfast. That's why I stopped and paid more to eat. To have someone else make something fast! I worked grill, counter, trainer and assistant manager. I'd never run a line to do that. Squeeze gently, it's just needs a dribble. BOOM! Yah Done!
Bacon crispy, win.
Bagle toasted, win.
Egg patty is an egg patty. Acceptable.
Cheese, it's cheese, win.
Lite breakfast sauce. Fail.
Customer service?
Aside from the intercom being comidicly broken, service was fantastic.
Overall:
Judge me if you want. But when you are recovering from feeling sick, and finally get hungry and not afraid to eat... A Bacon, Egg and Cheese that's dry is off the mark and a touch disappointing.
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The only reason I go here is for a chocolate shake. I love them!
Always hot and fresh burgers, just could be a lil bit faster at certain times I've noticed. Sometimes during main hrs such as, lunch and dinner! Alot of talking-to each other up front, but hey I worked fast food before I know how it is you get out of school you got a bunch of stuff to say and and wait till it calms down that's all I got to say for that, and don't serve fries that are cold or hard. If you wouldn't eat it what makes you think the customer wants to ya know?
Clarissa Rochelle Kent
+5
Excellent food perfect portions.
The stafe is friendly and helpful.
I used the phone app, got a large fry for $1 and a double.cheeseburger for $2. Great deal!!
The food was good. The order was done correctly. They had lots of customers but yet kept up with good times. Little pricey
I got two McChickens a soda and a medium fry and it came to 9 and some change
I wish they would go back to the breakfast sandwiches all day.
Went in around 930 am and they were backup and moving slow. Took about 15 minutes for a couple coffees and 4 sandwiches. 915-10am is a busy period so avoid that time. Besides that time frame I have never had a problem with them. I'll be back :)
We are from Long Island, NY where everything moves fast. We were so impressed with this McDonalds that I had to post a review! Clean, super fast and efficient. Really impressive at a time when many restaurants cannot staff enough. Great job!
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