Hannah Peterson Parsons
+5
This location has excellent customer service. They ran out of steak for our food and we had to wait for more. We weren't upset by it, but they took care of our food for us. I appreciate the fact that it could have been a less than perfect experience and they made up for it!!! I would definitely come back!!
Thank you for taking the time to make sure everything is ok ...are family eats here every Wednesday nite ..Happy to know that they were given a good inspection. It is always clean and the staff is awesome....Thanks
Amazing!!! Have to get on them sometimes for super small portions so I recommend checking your food before you leave, if ordering carryout online, and don't be afraid to say, "can you add a bit more please?" Absolutely love Chipotle. Hopefully it stays clean and reasonably priced
Love Chipotle so much, really cant go wrong with it. It never really tastes bad and I wont turn down going there. Sometimes the workers go a little too fast so I cant get my normal order out but thats all I gotta say.
Metal Rachel are 2 of the greatest employees I have ever met at any chipotle they got my husband and i's order a 100% right with a kind smile and polite conversation even allow us to get extras with no extra charge they are 2 of the nicest employees that I've ever seen out of Chipotle and will a 100% be returning to this location for future orders
Food, service, and atmosphere are hit or miss. The location is near several large businesses (i.e., Kings Island, Greatwolf Lodge, Cintas, Luxottica.). Parking can be a nightmare, depending on the time of day, and if you're visiting while Kings Island is open.
Very friendly employees, great portion sizes. Would come back if ever in the area.
Food is always fresh. Customer service is top notch. Restaurant is always clean. Order online? It’s usually ready before the app estimate! Something not up to snuff or an honest mistake was made? They sincerely apologize and more than make up for it. Thank you!
We had a great visit tonight. We were able to support a kids baseball team, the portions of extras such as cheese and salsa were very generous and the staff was friendly, efficient and polite.
I enjoy the food . Workers need to be mindful of serving older adults. Workers talk fast to them and will say rice and what else and the say rice and beans and what else before they have scooped up anything. For a person who has not been there before they need to go down the ilse and point or say each individual items. Subway has the better flow with this.
Make a reservation
Order online
Find the best restaurant in Mason
An error has occurred! Please try again in a few minutes