Carnavellie's Pizza

The food was ok, but we experienced poor service. In the age of covid, whether you buy into it or not, masks are required for food service employees and neither of the 2 employees seen through the window were wearing a mask. We called to place our order before leaving home, were told it would be ready in 30min and we live about 25 min away and stopped to get gas on the way, so we knew we'd be there in the correct time frame. We waited behind another car for about 20 minutes after arriving at the restaurant. It was after this 20 minutes and with 4 hungry kids in the car that we called and shared that we were there to see if someone could bring our food to us, since we couldn't move up with the car in front of us still at the window. I brought up that we had been waiting and the male worker then argued that we must have been "really early" and when I said we were told it would be 30 minutes, he said "oh, well it's been 37, sorry..." I didn't want to argue and left it at that. Honestly, from the time we initially called, to the minute we got our food, it was 50 minutes (then still the drive home). I was just looking for acknowledgment of the unexpected wait, nothing else and certainly not a fight, and I understand that places get busy. Like I said, food was ok, but the wait, lack of masks, and service were not worth it. Lastly to add, the lady at the window was nice, smiled and was polite, she got the extra star, giving the review 2 and not just 1 star.