Jet's Pizza

We love the pizza at Jets, it’s always delicious. Especially the deep dish! However, like many midwestern folks, we like ranch with our pizza and dipping sauce with our bread. I would say about 25% of our delivery orders are missing our sauces, which is really frustrating since we pay extra for them. We’ve tried calling, but it always seems to be young, probably high school age people working who either don’t know what to do or claim they will “make a note in our account” which never seems to stick. We keep ordering because we enjoy the pizza, but Jets please take more care in packing delivery orders to make sure all items are accounted for!!

We are new to the neighborhood and ohhhh how we wanted to love this. Unfortunately, that wasn't the case. The crispy pan crust itself was pretty good. Cheese sticks were very good. Chicken wings were decent. Our dissatisfaction primarily came from: - Thin crust. Probably just not their thing. Best to opt for the deep dish. -CANNED mushrooms. So. Gross. I get why they are probably used but really not ok for any reputable pizza place to use them. -Raw dough in the center of the calzone. Like a lot of it. -The most egregious offense of all: no green olives on the menu. Like, what's that even about?

I think that it is pretty apparent that all of the food here is AMAZING, SO DELICIOUS!!!! From their deep dish Za's to their wings, desserts and more, all of it is so good! I am writing this review though to talk about the top notch customer service that I received today from Store manager Patrick at the MG Store. I submitted a large order the night before, for a work party. There was a little mishap at the store and delay in my order delivery (due to multiple orders coming to the same location), and when I called in to talk with Patrick about it he insisted that he take care of it and comp our next work event that we have. I did not ask nor hint at this, I was simply letting him know what happened. Patrick went way above and beyond to make everything right, and did it with the best attitude ever. I look forward to planning future work events with Jet's, I would highly recommend them to anyone for the amazing food, and wonderful customer service and store employees.