Review Chatime Malden - Malden

This is a really nice store that is very understaffed when we went. Only one person was taking orders and preparing drinks. As one can imagine, it took a very long time to get our drinks. The worker was very courteous and I felt really bad for him. Aside from the wait, the drinks looked delicious! I had the Hawaii Fruit Tea and it really hit the spot. If there was another worker at the store to help streamline the work then I am confident that this store would have been perfect. The ambience there was very laid back. There is a lot of seating for groups. Definitely wouldn't mind coming again just to hang out (although I would go when it isn't that busy)

Store closes at 10pm. Came in 9:57 today and the girl working there (the one wearing a Boston University cap) was already washing dishes and putting things away. She also faked looking at her iphone and insisted it was 10 and they are closed. (Well I have an iphone myself, and it definitely said 9:57. ) She said everything was sold out but obviously everything was put away by herself. And she insisted on speaking manderin. Very unpleasant experience. Got Kungfu tea instead.

My friend took me here and the banana milk tea 🍵 with Boba was delicious. Family loved the mochi ice cream and asked that I bring more next time!

If you like milk tea, you would like this place

The wait is worth it so just be patient!! Must visit when in Malden.

Not a good place if you want super speedy service but otherwise amazing. The mango green tea and taro are great in my opinion and very flavorful

Service is slow. It's a hit or miss. Also sometimes they don't have all the smoothies available on the menu, creates confusion.

Half the menu is crossed out and unavailable, they were skimpy on the boba, and my tea tasted like powder water.. not tea like at all