Review Dipietros Pizza - Malden

I'm not sure what happened to this place but the pizza has taken a turn for the worse. This time I decided to call and pickup the usual large cheese to see if it was freshly cooked. Last time it was delivered and it arrived like a day old pizza. I picked it this time and got it home within minutes...disappointed once again. If you want an old, dried out pizza that's been warming for hours...this is the place. No thanks...I'm done with DiPietro's. Never again. I left a picture so people can see what a fresh pizza pickup they serve now. Replying back to owners comments...I'm not going back and forth on this nonsense. I never ordered a pizza crispy. The readers can decide for themselves. Good luck.

Sorry cause I didn’t have any photos of those delicious cold subs which I ordered and Ruba’s pizza (ordered small but in real the pizza so big). But my favorite was cold sub - salami & provolone cheese (a lot of spicy marinaded veggies and fresh too like tomatoes and lettuce) Thank you and I definitely will be there again!

I ordered 8 pieces of boneless chicken, but it turnout out that’s not Chicken, it is more like chicken nuggets witch is a Processed chicken, but the advertised as boneless chicken. very disappointed.

This is some of the best pizza in Medford. The sheet pizzas are one of my favorites but they have a lot of good things on the menu. They have the ability to order online which is convenient both for carry out and delivery.

The Eggplant Parm and Meatball Subs were good. Hadn't gotten take out from there in a long time. Will go back and try the pizza or one of their specialty subs.

The worst food I've ever had. The pasta had no sauce. The eggplant was not edible. I could've opened a can of kitchen ready tomatoes and poured it over mushy pasta with no seasoning and it would've tasted better. What a waste of my money. I ordered eggplant parm and chicken broccoli ziti Alfredo just the way they come. No modifications.

Really disappointing experience with this restaurant. Placed an order through Grubhub which got almost immediately cancelled. Cancellation reason in email we can’t fulfill this order. Ok, go to website and was going to actually order pickup but after creating an account ( you have to)and adding my address I see a big “we deliver “ plastered across their website. No visible delivery limits listed while creating account. No warning or prevention when placing order that order is outside of range( this is standard for almost any website I can ever remember ordering from that offers delivery). After receiving an email confirmation and waiting for an hour, I called the restaurant. The woman who answered was NOT pleasant and should not be answering phones. Terrible customer service. When I explained I was looking for the status her reply was “ ya we had to cancel both of those orders… that’s too far” ( it’s 2.8 miles and 11 minutes for reference). I explained that I placed an order through a delivery service Grubhub(how is a customer to assume or know that you don’t actually utilize Grubhub delivery drivers….) and a separate order through their website to which I received a confirmation email for and that I received no notification from them via email or call that they were unable to fulfill this order. This could have been resolved quickly had someone actually had the decency or customer service minded behavior to call, as I would have simply asked to pick it up instead. Chalk this up to a poor website experience, poor follow up policy, or poor employee training/ attitude, either way wouldn’t bother going through the hassle of ordering via another service or their website as the experience is unpleasant.

Had ordered online for pickup a couple days ago, when I had arrived the doors were locked. I figured that they were closing soon and wanted to lock up so no one else could come in. As I waited outside with 3 employees staring at me and no one opened the door. After about 5-10 minutes of waiting in the cold someone finally came over to tell me that they were closed and there was a mishap with the app I ordered pickup on, which isn’t necessarily their fault. But leaving a would be customer standing outside with all employees staring at you is unacceptable.