Torii Taylor
This particular tacobell is terrible , At 9:30 they told me there was no soft shells and I didn’t even order one on top of that I asked for two Gordita crunches and one steak taco supream . And it was poorly made the shell was stale . You couldn’t see the topping tomatoes thrown every where .my boyfriend ordered( #5)a nacho delgrande no beans . And they put 1 oz of nacho cheese. He paided 30.00 he deserves a refund.
Cres Bau (cb)
Came to tacobell for dine in and had employees talking very loud and vulgar with children present. When asked if they could tone it down they started mocking my family saying we should go home and that minimum wage job they didn't care. When we approached the shift management to see what the issue was when we politely ask if they could just be mindful they became confrontational and started getting aggressive and to make issues worse a another employee started instigate the already aggressive employees to keep mocking and threatening the disrespectful behavior
David Ballinger
Crunchwrap Supreme was basically empty. The first few bites were nothing but the tortilla.
We ordered two and they were identical.
Fatima Dokumova
I came with my daughter to Taco Bell and we ordered, but when we got our food they forgot the sodas but we asked and showed them that we ordered. But then when we came home we noticed they didn’t give us the chips we asked for and it was freezing outside so we didn’t go back for the chips and when we tasted the food in the bowl the food wasn’t fresh and the deserts were so sweet that I spit it out! But my daughter liked the tacos, I do not recommend going there!!!
Barbie R
After ordering from them through DoorDash for the very first time since moving here, I found not only one but 2 grey ants in our food! I was absolutely disgusted and contacted DoorDash and then proceeded to contact them in which it says user busy! Call back… very disappointing and grossed out. Worst dash experience I’ve had yet. Never again..
Melanie French-Ami
Fast, courteous service. Najee gave me eye to eye contact. His coworker was pleasant and kind. My order was presented within minutes and was hot and correct!
Jacqueline VS
The west Madison location (across from Hy-Vee) is the BEST. The manager is so personable and kind and the employees really seem to enjoy their job (fast food ain't easy) We will literally drive out of our way to go to this specific location, I hope they get the recognition they deserve!
Teresa Cornejo
Ordered a crunchwrap and got a burrito but with the correct receipt.
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