Chipotle Mexican Grill

Despite already liking Chipotle across the board, I think that this location is absolutely exceptional. The food tasted really good, no order (whether online or in person) ever gets messed up, the location is ideal and near the lake. Most importantly though, the staff at this location are particularly friendly, competent, and nice.

The chicken was cooked to Chipotle perfection, an unfortunate rarity these days at the many different Chipotle’s I’ve been to. Whoever the cook is here should be teaching the cooks at the surrounding Chipotle’s how it’s done. Four stars because the staff could’ve been friendlier, no smiles or pleasantries and a rude eye roll for asking for fajitas, not really sure what warranted that.

I placed a catering order for an event I was organizing and had quite the experience. Got the top level "Build Your Own: Triple" with Chicken, Steak, Sofritas and all the bases and toppings. Quality was top notch as usual. A TON of greens sent (actually ended up having extras since it 2 of the 6 boxes were used). They also sent lettuce as well as the super greens mix from the lifestyle bowl (with the Baby Kale). Everyone loved the meat Guac just disappeared, haha. Only complaint was that the order was supposed to include fajita peppers, black beans, pinto beans, and shredded cheese... but none of these were included! Maybe they sent extra greens in place of those? Idk None of the attendees complained, but this did limit the options for vegetarians, so I reported the issue as feedback on the Chipotle website. Got helped immediately! Someone responded via email and I followed up and they resolved the issue within an hour total! They provided a small refund and even offered me a free dinner for 2 as a reward on my account. Such an amazing team!