Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
45/100
Data Completeness
61/100
Verified Dish
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📷 Photos (5)
Photo 1 / 5
100%
Google Reviews
142
Google reviews
This afternoon We decided to order an early dinner in preparation for the big storm tomorrow. I placed my order on the phone and spoke with a very professional man who took my order, including the special request I had to run my personal pan pizzas through the oven twice to make them extra crispy. He was very accommodating with this request. He told me our order would be ready in about 20 minutes. We arrived about 25 minutes later, my husband went in to pick our order up and again was helped by this man. My husband also commented that he was very professional told my husband my personal pan pizzas had been sent through the oven twice as requested.
We arrived home and everything was perfect, snd delicious! We appreciate employees who do their jobs and do it with customer service in mind. Highly recommend the Pizza Hut in Boonsboro! Sadly, we didn’t get his name!
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Google
I used to like Dominoes but thus pizza hut makes the best pizza I've had. I ordered delivery and the phone was answered promptly by Josh; whom I'd like to credit with sounding very professional and was knowledgeable about the specials and pizza available. I ordered the new spicy pizza, and it was fantastic! The driver was smiling and made the delivery feel special. 5/5 best pizza place in town!
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Google
Horrible horrible service. Delivery time of 40 minutes. Ended up waiting an hour and half. Called to find out where order is and told it would be at least another 40 minutes. Worthless lazy workers.
Google
Order delivered to place of employment. Delivery was on time, food was fresh, warm and drive was very courteous.
Google
We have bought from this store for 20 years. We just picked up or order and it was half wrong. I called and politely asked that they put the rest of our "correct" order on the next delivery. I was informed that I would have to pay a "convenience fee" and delivery charge. I asked how much they would pay me for "convenience and delivery" fees to return for my correct order......well, it resulted in the "manager" screaming "F" you in the phone at me. What a sad time we live in. This is the best companies can find to run their business. We've had dozens of messed up orders over the years but the manager ALWAYS corrected the mistake and it was pleasant. Oh, corporate is only open 4 days/week.... makes sense.
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Google
Difficulty placing online order. After I submitted the order, the items were still in my cart. I decided to call a local store to place my order. The clerk asked FOUR times if I wanted breadsticks or cheesy breadsticks AFTER I had confirmed I wanted breadsticks. After this order was finally placed, I received an email to confirm the online order. Now I had 2 orders! Fortunately, I was able to cancel one of the orders. When I did the curbside pickup, the extra marinara I ordered was missing. Someone brought it out,, but the lid was not on completely and it spilled on my granddaughter.
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Google
It took the driver 30 minutes to deliver my pizza and the place is only 8 to 10 minutes away. Then he was on his phone talking when I answered the door. Not a good thing for customer service
Google
I had to ask for part of my order other than that service was good. I think the server should make sure the customer has their entire order
Google
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