Wendy's
6815 Milwaukee Avenue, 79424 - Lubbock
Recommended by Sluurpy:
2021
#453 of 468 restaurants in Lubbock
Updated on
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
45/100
Data Completeness
56/100
Verified Dish
Add Missing Dish
📷 Photos (10+)
+2
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Photo 1 / 10
100%
Google Reviews
589
Google reviews
My fiancé went to Wendy’s to try the baconator fries and this is how they gave it to him like what is this its just laziness and the cheese was not even melted with just clumps of bacon this is so sad and then to have a rude guy at the window please get better customer service.
Google
The burgers must have sitting a minute or20. The fries were old, hard and cold. The service was good. The computers went down and they were calm about it. Didn’t take long to come back up. They sure have a lot of complaints and I don’t see any corporate trying to apologize. Shame
Google
We typically don’t have bad service here except for today. We got home after ordering and noticed our double was missing it’s meat. So drove all the way back to the location to get treated rudely by the “manager” (some guy with glasses). Who basically tried to say we were lying because he’s been making burgers for the last 30 minutes. So I had to tell him everything we ordered and told him we had it on us. When we pulled up to the window he didn’t even come to the window and had the girl working the window handle it. Rudest manager I’ve dealt with if he’s really one. The girls were nice but that guy is obviously the problem there. I mean I don’t know anyone who wants to drive all the way home to figure out their meats missing on their burger and loves driving back to be questioned like we’re patty thieves 😂.
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Google
Service is so bad and prices are too high. Their chili is like gross now before was good to eat and fresh. We found no marketable offers to draw in New patrons
Google
Employee at the register looked like she was in a bad mood,no smiles not even a greeting walking into the building. Good was terrible, they added cheese to my kids burgers, when I told them no cheese. Did not complain because I didn't want them to do something to my kids food
Google
My entire order was cold I refuse to go back considering the manager‘s customer service sucked as well! When I called just to let them know that even though they were extremely dead that my entire order came out cold I swear I could hear the sarcasm smack me through the phone. THIS IS A HECK NO FOR ME! Won’t go here again! Waste of money & time! What happened to customer service these days smh!
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Google
Always check your order before you drive away. They are usually good about getting orders correct but every now and then things are missing. Just be vigilant.
Google
Extremely rude, and all three employees we saw were eating while preparing our order. The lady working the window wiped her mouth with her fingers and continued fixing drinks.
Google
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