Tamika Ellington
The best customers service experience thay I have had in a long time. Staff acknowledged me as soon as I stepped up to the counter. They were very friendly. Did not have to wait long for my order and food was hot and DELICIOUS!
Demetrius
The food was good, and freshly made to order. I think for the extra marinare sauce for about 70 something cents is too expensive for the little serving that they give you. And although the girl that was waiting on me almost forgot to put my extra sauce in my bag that I paid for, her service was pretty good. The P'Zone, and the Hersey Triple Chocolate Brownie was pretty good. I was surprised that the browine was not cut up for me. I don't know if they do that or not, but it would have been nice. So when I got it home, I cut it up myself into 9 squares.
The lobby is very weird. It almost feels like a abandoned warehouse or something. There are no tables or anything for you to dine in. I used to like it back in the days when they had tables inside for you to sit down and enjoy your food. I remember back then you could play music on the jukebox. They do have a parking lot, but no drive-thru. But over all for the most part, good job!
Shavonne
The staff was friendly, the service was fast, my order was correct and fresh, and the store was clean inside and out. I would recommend this location (Broadway) and order again.
Airyca O'Bannon
It was pretty bare in the waiting area with just seating along the windows & an out of order Ms. Pacman but the level of service more than made up for that. I hadn't had the boneless chicken and the young lady taking our order asked if I wanted to try the flavors 1st. Our food was prepared quickly, considering we walked in, and it was hot & fresh. I was very satisfied & would visit again.
DeNita Wright
Everything was great except they don't deliver
W.T. Cadillac
My first time coming to this location. I am impressed. Roderick took good care of me. He was very friendly but business like. He did a great job helping me and making me feel welcome. The store was clean and smelled fresh. I'll come back.
Kim Perdue-Sims
Hadn't eaten Pizza Hut in several years. I'm glad it's a part of my new neighborhood. It was delivered earlier than expected. It was hot and my delivery person was friendly and thoughtful. Thanks Pizza Hut!
John McGowan
Ordered a dinner box. Both pizzas were on point. It was ready by the time I got there. The chicken wings were awesome. And the beautiful lady who Gave me my order made it all that much better with that smile of hers. Made it very pleasant, and welcoming.
Ryan Dira
Janeska and Jenny are very professional and made sure my order was accurate and complete. I really appreciated how they made me feel valued. I highly recommend this location. I've patronized it FOR YEARS. A++
george wright
the food was great and got to my house on time
Jaq Fine
Broadway Street Pizza Hut is awesome. My food is always ready on time. The food looks fresh and tastes delicious. Thanks you guys for the amazing food, Every time. It's like our 5th time this month
Darriet Williams
My wife Kimberly and I are here in Louisville KY for work and terrible experience with the Pizza Hut call center putting in the wrong address. Found out no Pizza Hut delivers downtown. One of the DoorDash workers stole our food and stated he dropped it back off at store. But Teresa the manager went above and beyond to correct the issue and found out what happened to our order. Teresa the manager was awesome. She knows the true meaning of customer service. Thanks Teresa from Kimberly and family. We enjoyed the pizza
Natalie White
My pizza was dry and the cheese sticks were just as dry. Terrible experience
Antwon D Goff
The Pizza Hut in the west end of Louisville is horrible ordered at 11:30pm 1:28am and still not here and all they say is "We are closed" then wonder why we can't have anything
Chaunda Lee
This was the worst experience ever getting pizza. Now let me say the food was awesome. On the other hand the customer service was piss poor to say the least and this is the second time.
Terri White
The pizza was greasy and soggy. I paid with a card on line... The delivery girl swore it hadnt been paid for... Paid with cash only to get bank alert credit went through... It took the delivery girl almost an hour to teturn my cash... I AM DONE WITH THIS PIZZA HUT
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