Dunkin'
12401 Shelbyville Rd, 40243 - Louisville
€€€
Verified Dish
Add Missing Dish
🚚
Delivery
🥡
Takeout
🍽️
Dine-in
📅
Reservations
♿
Wheelchair accessible
♿
Accessible restroom
😊
Casual
📷 Photos (10+)
+2
more photos
more photos
Photo 1 / 10
100%
Google Reviews (10)
Loved my frozen caramel coffee. The Newburg & Fern Creek locations have started charging extra for the whip creme, but this location (Shelbyville Rd) does not. There is new management at the other 2 location & have suddenly raised their prices, per the employess. I will go out of my way to use this location from now on. Thank you, Shelbyville location. 💜💜💜
Read more
Google
Love everything about this location. They know our order by our voice :)
Coffee is always correct, food is always hot and delicious!
Google
Dunkin is underutilized in Kentucky and that's a shame. I hope we don't lose them.
Google
I didn’t come here to write a bad review. I actually have very good experience with this location. Everyone always make sure that my coffee is fresh and everything is always really good but recently they have changed their way of making donuts, and now I do not like the donuts at all. I only use this place for just my coffee. I used to get a doughnut too but I don’t like the new supplier/baker.
Read more
Google
Hands down one of the best fast food breakfast options around. We always place online orders and the food is always hot fresh and ready when we get here. They also are extremely accurate and I don’t think have ever messed up our order no matter how big or complicated it is!
Google
Hands down the best cold brew coffee on Shelbyville Road. The price is very reasonable for a large cold brew. These are nice people, a family run business. I drive past several coffee shops on my way to get there. Stop in , you won’t be disappointed!
Google
Edited as of 2023: I am now giving this location 5/5 stars instead of 4/5 stars. They have substantially better customer service than many other locations and it’s very consistent. The drive thru moves more quickly than it ever did in the past. I really like that this location is close to home because they are doing so well in all categories. It is much appreciated!
————————
When I get to deal with the women at this location, my orders are always right and the customer service is amazing. Taking one star away for the men at this location because usually the service is not nearly as good when I am served by them. They are not very nice nor do they seem to want you there at all. The women are all so kind and sweet and they never mess up my drinks. They also always confirm my order with me and I always leave a tip with them because they take the time to be so nice when I’m there through the drive thru. This location used to be horrible many years ago and the customer service has improved greatly with these women on staff!
Read more
Google
Always fresh donuts and great drinks. Occasionally they are out of a flavor of donut that’s to be expected with the amount of flavors they have.
The staff is usually friendly especially Alexa (or Alexis) she is always super friendly and outgoing.
How many recommend stopping in for breakfast or snack.
Read more
Google
Really can't complain. Everything was good and correct. The staff member today was polite and as fast as he possibly could be considering he was working solo but others haven't been as resourceful as the staff today..
Google
Fast and friendly staff. This location has indoor seating and a drive thru. They also offer hot sandwiches, coffee drinks and of course donuts.
Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Donut Express | 70% | - | - | 0 |
| Krispy Krunchy Chicken | 70% | - | - | 0 |
| Soupy's | 96% | 4.6/5 | 5.0/5 | 376 |
| Luna's Rotisserie | 80% | 4.2/5 | 4.5/5 | 841 |
| Impellizzeri's Pizza | 77% | 4.4/5 | 4.5/5 | 699 |
| Game Restaurant | 90% | 4.6/5 | 4.5/5 | 1,644 |