Girl at the register was extremely unprofessional. She was rude and got my order wrong when I made a point when I called to get a gluten free pizza with goat cheese . They got it wrong and gave me mozzarella cheese. So now the cook and the girl tried to say that was the only way they could do it bu
Last night I placed an order at 7:48 pm. At 9:15 I started to wonder if my pizza would ever arrive and tried calling them for a status, there was no answer so I started cooking dinner thinking my pizza would show up while I am cooking. It never showed up. They did however charge my credit card.
Customer service was so disappointing to the point we almost wanted to leave! The old hispanic lady at the register is so unwelcoming. Besides the fact she cant even take orders properly. Our pasta was cold and when bringing up the issue she just gives a dirty look and walks away with the pasta wit
Great thin and crunchy pizza place right in the center of Lexington. I had only been to the Beacon Hill location until today and I would have to say that the quality is consistent among them. The staff was young here and goofing around a lot but they were friendly and served our slices fast. Overall
Service is awful, but the food is good and the individual people are incredibly nice and apologetic when appropriate. I've had my order lost at least twice, and more than once they've only started cooking my order at the time they tell me to pick it up. Once I get, but this has become a pattern.
I literally today went to pick up an oder for a customer, and this is how it went its gonna be a little long but bear with me. The lady running the store the one with black curly hair and glasses name started with a L I can't not remember it. They did not have the oder ready so when I got their they
The pizza slices are massive and I paid less than $5, so inexpensive. The crust is really thin, which I was okay with and liked. Cheese tasted fine. Very crispy and crunchy. Pizza tasted excellent seasoned well, cooked perfectly. welcoming atmosphere grey,dark interior with tall windows at entrance
Uppercrust only delivered half of our order twice now. The delivery driver told us their fryer is broken and to contact them, but it's a bit late by the time the (partial) order arrives... When we try to call Uppercrust to resolve the issue there's no response and they made no effort to reach out p
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