DeviantInc
Long line BUT the line moved fast. The ladies up front was friendly, fast, and looked like they actually wanted to be there working. (Some places employees look like they are mad because you are there but not here) everything was great. There was one male server looked like he would be a runner and cleaning up had shorts on that was way too tight not something that someone should wear in a restaurant especially a restaurant with kids if you know what I mean by showing the goods. 🙄
Heather Ellis
Attended a Mother Son date night here. Theme was very cute, but restaurant was incredibly dirty, portions given were full price in addition to $12 per person AND were smaller than normal (such as fry serving). After taking our order we never saw our "waiter" again- he has clocked out. So we got to help ourselves to refills while everyone else had "fine dining" secret code mission fun. I would have loved to enjoy a meal with my sons instead of running back and forth for drinks and help. Definitely not worth the price for the ticket,could easily just ate here and saved $50 and just bought the food like normal. Disappointed with this location and this event.
Spoke to a lady at event who simply said so sorry, that's over my pay grade and laughed.
Downgrade from two to one stars. Spoke to the shift manager while I was here and he didn't seem to care either.
Talked to the event lady "in charge" and she felt that it was ok the floor was so slippery and she said it was always slippery like that.
This is by far the worst chick fil a I have ever been in and had the absolute worst level of service I have ever had at any fast food in a long time.
Well Silver
When I was ordering everything was very nice, compact, and clean. Dining area is near-perfection and employees where nice. Food was delivered near instantly. play place looked nice however was sealed off (covid-19)
FOOD IS BETTER THAN ALL THE OTHER CHICK FIL A'S I HAVE GONE TO!!! My chicken nuggets are perfect along with fries, the cherry cola tasted exactly as it should.
Alexis Bowman
I went through the drive thru this morning, was told to pull up cause they were waiting for my biscuit. This was 10:02am waited and waited a lady said “we are getting your order ready it’ll be right now”. Then 10:30 I went it and explained I’ve been outside almost 30 minutes! She said she apologized but my order was given to another car. Well how are you working on the order that was already given to someone else? Anyways, another 10 minutes later I got my order after retelling them my order and they refunded the money. A worker said she was going to give me a complimentary card (I assume a fry or ice cream for free) and she was super nice. Well the manager who came out was completely rude, like we were the inconvenience. So sad, chick fil a should have a talk with that manager!
Veronica Parks
We ordered regular chicken tenders peach milkshake and Sunjoy. We got spicy chicken tenders and no milkshake along with the other drink and a plain tea. Our ordered was all mixed up! Mouth was burning from the spiciness...at least they could've given me my milkshake to help with the wrong spicy tenders they gave me!!!
ED23 Prod.
This Chick-Fil-A was a very pleasant experience on my family’s road trip. For the size of the restaurant the service was very quick and efficient. Employees were very nice and the food never disappoints. Thank you Mr. Fil-A
Sarah Ray
Stopped by this location for dinner and it was not a good experience. The staff in the drive-thru were great, however the food was inedible. The nuggets were chewy (undercooked) and the fries were soggy (also undercooked). I ended up just throwing the entire meal away.
Taylor Youngblood
Very clean restaurant and the food is always hot. Staff is friendly and upper management seems to be heavily enrolled. Their delivery service is amazing, you should try it!
Mary J. Doss
I came here on my lunch break on Grand Opening Day and I was very impressed with your fast and courteous customer service.
My Cobb salad was delicious. You guys have the best sweet tea around in my opinion.
Thank you for the sample cookie you offered while I waited in line. It was so yummy I had to get me one for dessert.
Amanda Beard
I am so excited to finally have a Chik-fil-A in Lexington! I visited on opening day for breakfast & although it was very busy, the drive thru line moved quickly, the service was excellent, & the food was delicious. I will be visiting often!
Meranda Byerly
I brought my daughters here on grand opening day expecting to have to wait awhile(but willing to brave it for one of our favorite places) There was a line but it moved very quickly. Employees were so nice and helpful. Our food was great, my girls enjoyed playing in the little play place after lunch. I’m so glad to have a Chick-fil-a here in Lexington!
Zak Crotts
Great place with an awesome staff. They are in the people business and offer some great chicken.
Stacie Marie Everhart
Even though this store is new and insanely busy, it by far has the best service out of any fast food restaurant that either my fiancé or I have ever ate at!
Madison Prevatte
Delicious!!! Service was fast and good was fresh! It's opening day, so they're packed, but the food was ready quickly.
Katie Kennedy
Have visited many times and had some good and need improvement visits trying to keep in mind that it is a new one. However this morning drove 20 minutes to get breakfast arrived at 10:15 by the time I got in line and got up to the register at 10:31 they said they were not serving any more breakfast. I understand they stop at 10:30 however get thru your lines quicker . Will not return till they get better about wait times.
Angela Wilson Watson
Went grand opening night service was fast and food was awesome. Awesome place and very friendly service!
Crystal Allred
Excellent food and great staff! Service was quick and everyone was smiling and friendly.
Scottie Speer
We have been several times and there is always a long wait. I mean 30+ minutes in the drive-thru. I know it's a new place and I hope they get it together but probably won't go back for a while.
Linda Gregory
Was one of the first đź’Ż. Well done. Actually went back tonight for dinner and the Southwest salad is the best!!!!
Nancy Capps
The same great service and great food we have come to expect from Chick-fil-A. The parking lot is a little crazy, but that's because everybody wants to eat mor chikin!
Stefanie White
2 cars in line in drive thru. Come thru. Not busy inside. Got pulled on 3 milkshakes. Waited 10 mins... sent husband inside for milkshakes... 15 mins later we get milkshakes. Apparently several ppl inside waiting on forgotten shakes from drive thru. Will be great once they figure out how to work the milkshake machine. But 25 mins on a milkshake? Can't give more than 1 star for that. I'll come back in a month and see if it's improved.
Theresea Pearson Surratt
Food great as always. My one complaint would be there is only 1 booth (booth seat on both sides). Lots of tables with booth one 1 side and chairs on other.
Michael Hurd
Amazing service, friendly staff and delicious food! Never disappoints!
Tammy Luther Yates
I love chick filet but we went the day after the thanksgiving and they were out of Chicken...they did have a little broiled but it was early in the day ...it wasn't even lunch time ....but what I got was good ...but a chicken place shouldn't run out of chicken...
Jay Oetjens
about time Davidson County got a Chick-Fil-A restaurant... Attention all Chick-Fil-A lovers, please visit my page and like my Chick-File-A post so I can win a prize while I'm at the 1st 100 compost.
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