Food sloppily made. Unable to consume because of it being visually unappealing. A waste of time and money. (and I do enjoy McDonald's, which makes this so difficult).The added mayo was so much it came through the bag. At least the Drink which was Coke/light ice was AMAZING.
Service at this location is always great from my experience. The staff is efficient with taking orders and having the correct food ready. The nuggets are served warm most times. That's not okay, yet it's better than a cold burger.
Probably my worst McDonald's experience. Came into the drive thru and it was empty. I pull Into the lane that the only person just left. Sits there waiting for someone to acknowledge me. I speak up and hear nothing. I look over and they are serving the person behind me in the other lane. I goto the
I visited this McDonald's several times to get the iced caramel mocha and they gave me a ice caramel coffee when telling them this was not the drink I ordered I was confronted with a yes it is... no chocolate no caramel no whip cream just iced coffee if you all machines are not working probably just
This is the worst McDonald's in Lexington hands down, the attitude of the employees is absolutely horrible. They act like we (the customers) are getting on there nerves by ordering food. They (and I do mean all of the workers except the older lady who always says "GOOD MORNING SUNSHINE" & the little
Ask to speak to manager, employee gave a female name. Then, a male walk up with no name tag nor manager dress code. There’s never McCafe’ after a certain hour. Employees need better training in customer service.
I can deal with slow service and it won’t stop me from visiting a restaurant, especially McDonalds as I grew up on McDonalds but sometimes customer service goes a long way.
Rude and very hostile environment. I heard an employee state she was going to have another coworker jumped…. No work environment should be like that. That place needs serious help and I feel bad for others working there. I don’t think the business has a GM either. The management team is completely l
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