Baskin-robbins

Worst customer service. Had 2 $2 gift card and employee told me I cannot use them in the same transaction after ordering 2 cones. Told her to separate the transaction and starting giving me an attitude. After scanning it she said my cards were invalid, so we left. Went to another Baskin Robbins and were able to use both gift cards in the same transaction.

A week ago I went i ordered a cake. Went in store 2 days later to make sure of the correct cake. They even put on order form. No cake just ice cream (fudge round) time of birthday which was yesterday I went to pick up cake and notice it didn’t seem right. Was assured by clerk it was all Ice cream. To my surprise cut into it last night and there was cake and some kind of brown frosting. Went to store this morning and was basically blown off. I paid 45 thinking I was getting what I ordered. Manager wasn’t around. I asked for corporate # they were clueless and gave me a phone # that was bogus!! Totally inexcusable!!! Will never go back again!!!

It’s Monday November 11 nighttime and the two Caucasian boys that are closing were some of the nicest, patient servers I’ve had in a long time and had energy so cool and down to earth I felt motivated to review them I just wish I could remember their names but some really cool kids forsure thank you guys