Firehouse Subs

I usually order from this place with no issue but this time I paid $7 something for extra meat and didn't get it. My last order was so stuffed with extras and I was impressed not getting ripped off so I ordered again today and got jacked! Not good business practices especially when folks review purchases online. 🙄

Firehouse Subs continues to be my favorite chain sandwich shop. I'm typically not a fan of chains in any way shape or form so saying I have a favorite is like saying I have a favorite tax I have to pay but credit where it's due, this place is nearly always good and reliable. The service is friendly and helpful and the food fresh and well prepared. I also particularly like their pickles. The fastest way for a Firehouse Subs location to get on my bad side is to not give me extra pickles when I request them. I also have a warm spot in my heart for any business that has the soda machine with all the many options. I drink the diet kind and diet cola is my least favorite diet drink. Being able to get a Fanta Zero in orange or grape flavor or a Barq's Vanilla Root Beer Zero is much appreciated.

The food is just edible enough to eat for free when TMobile does their promotion. Although it's $1.50 for a bag with 3 chips in it. Definitely not worth paying for this food. Bread is mushy and wet and cold cuts are the lowest quality you can get. Staff is incompetent which makes them a triple threat. Do yourself a favor and walk to the other side of the parking lot to the other sandwich shop.

Thanks for closing the chili so well that it seeped through the bag, ripped, and spilled across my seats, on top of half the specifics on my sandwich not being correct and the bottom bread being soaked with juices. Was told to bring it back 30 min before closing when I told them this. Its a 30 min drive to the location on a good day from where I live. Like I'll ever come back. What a waste of $20. Edit: The reply doesn't do much for me when my detailer quotes 200$ to get the brown stain off my seat. Not to mention the smell.

Just stopped by for a few sandwiches today and I'm super impressed by the customer service. There was a little bit of a longer wait than usual (I expected that at lunch time during a pandemic), but the food was wonderfully made to my specifications and tasted great as always. The owners (or managers) behind the counter were very friendly, super apologetic for the wait time and appreciative of my business. I will choose this place over any other sandwich shop in my neighborhood time and again just for that personal touch alone.

Just had a minute to leave my review because Ive been so busy with the kids! I visited this firehouse on 6/19/21 around 4pm and had a wonderful experience with the 4 young ladies working. I normally don't leave reviews, but I had to because they were great! They treated me with lots of care and me and my kids loved our subs! We highly recommend and will be visiting again and again in the future. 😁🤩😘