This Arby’s isn’t bad. It’s in a good location, inside is nice and clean. Food was good. Crinkle fries aren’t too good. Needs ketchup. Staff was friendly. You can tell they are distressed though. With walk in orders and drive thru they struggled to get orders out and bagged in an organized manner. Not sure what the disconnect is. However we waiting 22 minutes for our order. To compensate we got milks that expire in a week. I get food service workers grace since I get the struggle. Maybe a week closed to train would be beneficial though.
I know Arby's isnt everyones cup of tea but it is definitely one of my favorites. This was my first time going to this one and this facility was very nice and located in a great place. It was very clean inside and the sitting area was well put together. The customer service here was actually rather good! We had a decent wait for our food, so the lady gave us an extra milk for the kids. They have the making to be really good they just need to work on making the food and being prepared to make the food in a timely manner. They can make the food very well that it's almost worth the wait. Once they get the time thing down this will be upgraded to a five star review.
Finally found out his name!
If it's Alex with glasses, you're on the right hands. Been coming to this location often and encountered a lot of their people already. Alex is a good crew to have and that's rare to see nowadays. He seems so energetic and always in a good mood. He radiates good energy from the drive-thru up to the window. He's very precise and straight forward, just tell him what you need and he will get it for you. Once, they forgot our sliders and when we came back and told him what happened, no questions asked, gave a slider to us. Hope you treat Alex good over there!
We normally do mobile ordering. We don't have to wait for a long time to get our food. Food is always warm. People on shift are really good, the ones we encounter most of the time.
5 stars all around. I usually don't leave reviews for fast food but I was really impressed by the staff's demeanor, the cleanliness of the store and the food seemed to hit different. Goes to show you what a well run store does to make the food feel good. Will be coming back to this Arby's for sure.
The wagyu burger was so good. The young man who helped us was learning. I didn't like that The team lead on the shift didn't seem to be very patient with him and he tried to blame the young man in training but he did fine and we had a burger made special due to food allergies and they did a great job making the food correctly and quickly
Good quick eats, but just a little pricey
I like this location because I once left my ATM card and they promptly secured it and once I was able to contact the facility they immediately took care the issue and returned my card. By the way please bring back potato cakes.
I got the fish sandwich and it was hot and fresh. Delicious. It was so fresh it burnt my mouth. The person I was with got the Ruben sandwich and his was piping hot as well. Their customer service was amazing and it was great hearing them laugh and joke in the back. Thank you for taking care of us.
We ordered take out and online ordering was simple. When we picked it up they had our order on the counter instead of the pickup area. The cashier seemed at a loss but the woman working the drive thru grabbed the bag and handed it to my husband.
It's a chain place, so there is no crazy praise on food. Other than everything was fresh, and the food was in perfect order like it should. But the staff had the place clean and maintained. They were friendly and attentive.
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