TWO shots!!! 1st time tots were hard & cold, burger was raw!!! PINKISH type raw!!! Went back & the next tots were greasy & SMELLED as well as tasted OLD!!! And the replacement burger was under cooked as well!!!! Save your money... Sonics USED to have REALLY spot on food!!! Yet NOT TODAY from my expe
Love going to this sonic so I can get their dried out, half full cheese tots...oh yeah also like the great customer service that makes you feel like they just want you out of their drive thru when taking orders. Might want to review the performance of your employees. Someone definitely didn't want
I had never had issues when I go. Today, however, the girl that was at the drive through was very awful. She didn't take my order over the speaker. Instead she went to me and took my order personally. When it came to handing me my order I was missing a drink. I brought it up to her attention and not
Waited 20minutes for our order! Place was not busy at all. When we got our shakes one was opened spilled inside drink carrier and completely melted. Still didn't get completely order had to go thru drive thru to ask for rest and replace melted shake. Waited over 5 minutes for replacement then she ma
During the past year (2021)Sonic has been a bright spot with their tasty Burgers and delicious breakfast croissants. I took advantage of their happy hour for their delicious drinks. I just love their coffee. (Mar 2022. Sonic has been consistent in their service and tasty food. Went last night at 7:
Crew lead took our order, he was unprofessional and rude. We waited 10 minutes for our food while sitting at the window. We saw an order brought up and sit on the counter while he literally took the two cars behind us their food. He then came in and gave us the food that had been sitting on the coun
The reason I put two stars is cause some of the staff are sweet and polite and don't deserve bashing.... However the management of every sonic in Las Cruces has been unbelievable... These people need to get a grip already. I've had many unpleasant meals from all locations, burnt or old food that's s
Worst service ever. Ordered onion rings - they gave me fries. When I told them about their mistake - they said “Sorry - if you want onion rings - you need to pay for them. Your order was placed for fries”
They could care less about correcting their mistake. Avoid this place.
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