Nathan Isler
Many thanks to the manager working the closing shift tonight 05/24/2022.
I had an issue with my Door dash delivery through the Wendy's App and she went above and beyond in rectifying the situation. Keep up the great work. Customer service is hard to come by these days, especially when the service industry has to put up with an ever increasing amount of entitled customers with bad attitudes.
Wesley Kerns
For a restaurant that promotes fresh food on a giant plaque on the wall, the food was anything BUT fresh. The chicken on my sandwich was dryer than week old Thanksgiving turkey. the cheese wasn't melted on it and the tomato was soggy as was the lettuce. If I had to guess, this was a pre made sandwich that sat uneaten for at least several days. The server also put her finger in a drinking cup as she was pulling them out from under the counter. Thank goodness it wasn't my cup but that's sloppy procedure at it's worst. I won't eat here again.
Bradley Hayman
Food is always great and warm or hot which is a very big plus unlike the cardboard french fries you get from McDonald's however the only reason I'm getting three stars is due to cost of the product please make no mistake hands down if I have the extra money Wendy's is where it's at
Skizoo
Blake, the manager is a bit too short for my liking. He also Has a too big forehead with a hairline almost as high as their prices.
Erin White
Good luck trying to get breakfast. You better show up at LEAST a half hour before they stop serving it. They stop selling it 15 minutes before they're supposed to!
Laura Oatney
I frequently stop in at our Wendy's Main Street location here in Lancaster, Ohio because I have always received consistent good quality and fast service - the reason we use fast food restaurants in the first place!
Laura (LA)
You better check your order before you leave. They always get it wrong and when you say something they seem mad like you are the one that messed up the order. Very bad customer service!!
Casey Dennison
I went inside to order because I had to use the restroom as well. Well I wasn't able to use the restroom because supposedly they were being cleaned. There is an offer that if you make any purchase you could receive a free chili or baconator fry. So I asked the girl and even showed her the offer that I had received from Wendy's. She said, "oh we're definitely not doing that". So I ask for a manager and was told they were outside. Okay, I'll wait. STILL NO MANAGER! I went ahead and ordered my food and asked to buy a couple of the $2.00 frosty tags. I was told they didn't have any. Well the girl in front of me ordered some and someone in the drive thru ordered some as well. I think the girl who took my order was lazy and didn't want to go get some more tags. And on top of that I received chicken nuggets that were cold all the way through. I couldn't go back in because they rushed me out because their "lobby was now closed". No way I wasn't waiting in the drive thru that was wrapped around the building. I AM CONTACTING CORPORATE IN THE MORNING!
Wilma Lea Shaffer
Wendy's
Just went thru drive through & had the best service from newbie, Allison.. nothing like the 5$ JBC meal deal .... juicy fresh sandwich, chicken nuggets, baked tater & sweet tea!! Also, picked up a couple frosties, 5$ gift card & 1$ Coupon book for 5 tricker-treaters � for jr. frosties. Yum �
Stephanie Marie Babson
Taco salad was very disappointing. Iceberg lettuce had massive pile of tomatoes even though came with salsa.Could have been way better.
Ashley N Ludwick
WOW!!! There's so many employees working n hardly any customers n it took for ever! N u would figure with all the workers n how long it took ur meal would b correct BUT of course its NOT!! N SAD thing is we weren't the only ppl with screwed up orders that also had to wait for ur order to b wrong!! This is y we stopped coming here is bc nothing is ever right here LOOKS like it will be another few yrs before I come back here!!! All n there was a drink spilt on the floor n we've been here for at least an hour and still they haven't cleaned it up, n a few ppl has told the employees!! The girls Bathroom is just NASTY I couldn't even use the restroom bc of it!!! My advice to ppl stay away from here n go to the one on memorial!!!!
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