Baskin-robbins - Lakewood - Photo album

We love this place. The ice cream is so delicious and the wide selection of flavors is outstanding. The store is kept very clean and the staff are very nice and courteous. The prices aren't cheap, but reasonable for high quality ice cream. You can get customized ice cream cakes here which are gr

The ice cream cake was beautiful for my daughter BUT the cake wasn't what we ordered. We ordered a vanilla or white cake and we ended up with chocolate. They also changed the border of our cake because we wanted pink borders which they said looked bad but never showed us the cake just took it upon t

Great ice cream fix, great choices, I noticed a no sugar added option. I am happy they are recognizing that there are a lot of people that can't have the sugar options, hopefully they will add a few more flavors. The workers were nice and friendly.

I showed up at 9:30pm (Google states they close at 10pm) to order a single scoop of strawberry ice cream. As soon as I stepped out of my vehicle, a lady inside walked briskly towards the door to lock it and flip the “open” sign to “closed.” I attempted to ask why they were closing early, and she onl

Ice cream was delicious but the customer service was very poor. We get there and the lady asked if we were ready yet, we hadn't even finished looking at the first 8, and when we told her that we weren't quite ready yet she rolled her eyes at us. A short while later I had asked for a sample and she i

*update* March 31, 2019 I got there in the afternoon, school just got out and the place was packed. There was one friendly employee who was there by herself. I felt bad for her but she handled it well. Considering it was $1.50 per scoop day, the owner should have scheduled someone to come in at le

Where is the 0 star when you need it? This location needs a lesson on customer service. The employees always look like they hate their life. It really puts a damper on the whole experience. The ice cream melts extremely fast too; you end up eating ice cream soup! They also never participate in any o

I walk into the store at 8:58pm, open sign still on, door still unlocked and ppl still inside. Guy serving the ice cream says to me “sorry we are closed, we close at 9:00”. The website states open until 10:00pm. I asked nicely if he could still serve me he say no we are close... this place is a joke