Review Panera Bread - Lakewood

Stopped by Panera Bread, my old breakfast stomping ground for some lunch. The location was pretty busy and everyone inside seemed to be enjoying themselves. It’s always sad, however, to know that you’ve arrived just past 1030am and you can’t order breakfast even though they have dozens upon dozens of bagels still. Wish they could change that policy. I decided to order a Pick Two lunch: a chicken salad sandwich and tomato soup with an apple. The soup was great, nice and hot, exactly what you expected. But the chicken salad sandwich, my goodness, so disappointing. The portion size was a joke. I even had to ask the staff if this was right and the guy beyond the prep area said, “yes, that one scoop, and that’s even a big portion I gave you.” (Looking at photo). First off, anytime you hear somehow refer to your food in scoop sizes is completely unprofessional. Second, there is no way the portion size on that sadly looking concoction is adequate for anybody. The lunch was rather disappointing. To finish it off, the price for my entire lunch (a pick two and a small coffee) was $15! That’s crazy talk to me, I felt that this meal was very overpriced and the portion size was very much taking advantage of the customer. If I’m spending that amount of money on lunch, not dinner but lunch, I would expect to have a larger portion. Overall, my visit was rather bleh, and would had rather spent my money elsewhere that day.

When you order a chicken sandwich with bacon and avacado and this is what you get. Employees can't even put the sandwich together. They were out of bacon but never told us. Unfortunately the manager who just started a shift walked into a disaster of a store left over from the last manager. The floors and counters were filthy.

John and his staff were amazing, soup was fresh, sandwich was crispy and salad was refreshing! Definitely happy to stop by!

It wasn't as good as they one in Stapleton. It was lunch time, but they still had the Spinach & bacon souffle on the shelf. One of my favorite items. Clerk said they have been sitting there for a minute, and she didn't know why they were still there. I asked for half price since it was 2 hours after they cut off breakfast. She said no, she couldn't do that. Very disappointing. She was more concerned about getting off work in 2 hours. I heard her tell a co-worker while I was waiting. The best part of the experience at Panera was the pecan braid it was tasty. The coffee was weak. Surprisingly since I ordered the dark roast. What customer service...

6/29/21: Great tuna salad sandwich! Not boring. Great location. Had my favorite Frontega chicken sandwich and it was fabulous as usual. The chicken and the bread were great but I think the secret is that one ring of purple onion they add. It makes the sandwich. Also had the creamy tomato soup with French bread which was great, too. Had the Passion Papaya Green tea to drink. Love to sit in Panera Bread locations. They are always comfortable and quiet. Counter people are nice, too. Has 5G (for a Verizon phone anyway).

Disappointed. I was so looking forward to my birthday lunch here but was sorely disappointed. Staff couldn't carry less about customer service. Got 2/3 of our order and after waiting 10 min for the 3rd meal I went to check on it. It was wrapped up and had just been sitting on the counter. The manager? Warmed it up and threw it on a plate. Food was so- so... the poor manager walls running around like a crazy person trying to get orders together while most the employees just stood around. The store also had a wierd dirty/rotten smell. Super unappetizing. We definitely won't return to this location.

The employees were rude, not helpful at all and they told me that my order was with the quick pick up orders. First of all it’s not my job to sort through the orders to find my order. I got the wrong order of course because we’ll like I said it’s not my job to sort through their bags! I can’t stand chicken noodle soup but theirs was surprisingly pretty good. I still will never order it on purpose. I have been trying to go pick up my own food more often in support of restaurants and not use door dash so often but I think I’m going back to door dash because at least through them I get compensated for the restaurants mistakes! Oh and to whoever got my food instead of their own. Your not missing much. Really? Pickled onions?

Not only is every visit to this location disappointing, but now it's nasty. If this is how vents that just need a wipe with a cloth look, I don't want to think about how moldy the ice machines must be

I love panera, but this place got my order wrong. Even when I asked verbally if my breakfast sandwich had turkey sausage added, he lied and said yes. Got home to a nice surprise, no turkey sausage. That is the only reason I eat panera breakfast!!!! Please don't mess up orders I really like panera.

This is a great Panera we came here and got some mac and cheese and it was cold so the manager Jesus offered us a refund and some mac on him next time we were in! He's awesome!! Good customer service goes a long way!!

Had a birthday lunch for my wife there today. 3 strikes! : 1. 3 out of the 4 plates had brown wilty lettuce on them. Gross! 2. They let a damn dog in the restaurant that was not a service dog. Stopped eating after I saw that pooch shaking all over the place. Gross! 3. Running out of flat bread at noon time! Really??!! Very poor re-order skills that should have never happened!! Will definitely think about eating there again!

Went to dinner and wanted soup however they were out of it usually get clam chowder on Fridays but none tonight so I settled for the strawberry poppyseed salad. It was good full of fruit more than lettuce. I think their customer service could be a little better but that's what you get when these company hire millennials

Thankyou for letting us have our coffee house meetings here food is great staff is awesome,

The order was late, incomplete, and I am not happy. I am not sure if I want to order from this location again. I called and they advised me that John Mancino, manager, will call me back and he didn't. I completed the survey and they asked me for my information again and said someone will contact you soon, and nobody reaches out to me!!!!

I have a surgical boot on my foot and when I went into Panera Bread for lunch today, they put an Assist on my order so they could bring my lunch to me. I appreciated the kind gesture. Always love the food!

Always fresh bagels. Pastries and bread. We love it!

Awesome service, come in every Tuesday morning for early morning devotions and Carla always remembers my name!!