Review Mcdonald's - Lafayette

kerrie raum

Grandson had a code for a free large French fry, and we ordered 2 mcflurries. Lady at the window had no clue how to charge us. Had to get a manager. We were charged 7.88 (3.59×2 + tax) for what looked like a child's mcflurry. 1 of them came with black hair on the cup. Didn't eat any of it as we don't know what's on the inside. Will not ever go back. Disgusting. No one in my family has black hair.

Daniel Williams

I order through the drive through each time I visit and usually for something very simple. In the past, I ordered a large sweet tea half ice. 👈🏽 easy order but only to get a large unsweetened tea with either no ice or full ice. I'm not even going to list the rest of the mistakes this place has made on easy orders. This is by far, THE ABSOLUTE WORST McDonald's in the franchise! If you say spoon, they'll give you a fork. (Figure of speech)

Alisha McClanahan

I ordered a large coke and they gave me a large Dr Pepper. Can’t even get a drink order correct, and my cup was not even filled to the top. My daughter got a coke and it only had 3 pieces of ice in it. Employees are mostly kids who have never been taught that they shouldn’t serve a product that even themselves will not be happy with.

Eddie de Pool

We frequent this establishment and I have to say that they're probably one of the most consistent McDonald's around Middle Tennessee. I can only think of two occasions in the last three years were they messed up our order and I can only think of maybe a handful of times where the line was moving slower than expected. They seem to be very consistent in that to me is fantastic

Tammy Neville

Service was better than it has been they did get the order right. Which I did notice older people working in there. I don't have anything against teenagers working in the restaurant business but I do believe they need good management to get them to do their jobs correctly.

Jacqueline Slayton

The dine in completely sucks. It took forever for someone to even take my order. And they was not busy at all. Then i see they took the fountain machine out. Odd but whatever. Then i am looking everywhere for a highchair for my one year old and let me tell you they don't have high chairs or boosters of any kind. So this dine in is extremely difficult. And the food isnt terrible but the buns were a tad hard.

Lacey Gordon

Taking away stars because this is the second time they got my order wrong. First time, I ordered two of the hack burgers, got none. This time ordered just the deluxe chicken sandwich and they gave me the spicy one. I can't handle the spicy one. Thanks McDonald's for screwing up my order AGAIN!

Jackie Saunders

As many of you know I am very fair in my critique of restaurants. However, today I will be fair but brutally honest. Going back about two weeks ago my husband and I went through the drive thru at the McDonald's in Lafayette . After waiting 15 minutes in the designated waiting area we were given the wrong order. We gave the wrong order back to them and after waiting 10 more minutes my husband had to finally go in to check on it. They didn't have any idea about our order so we had to show them our receipt. Fast forward to today.... we decided to give them another chance., the service was normal. However, this is the last time we will eat at this McDonald's. First of all my chicken biscuit fell apart and there was a long brown hair inside and my husband had egg shells in his egg mcmuffin. End of story!

William Stickle

Ate there this morning... cold food then to top it all off there are like hundreds of flies in the dining area... this is a place of business not a outside picnic... just sad that management don't care about it. Also I ate there last Sunday morning and it was the exact same way. I won't be going back.

Kathy Calvert Farley

Rude employees. What else can you say....went downhill from there. Glad I don’t live in that city

Curtis Tuck

Order is never right. When it is you don't have any straws or napkins.

Samantha Chante

When there tonight got my order wrong once, but twice, and then food tasted old. Nothing new, orders are always wrong. Customer service sucks as Well!

Dusty Caraker

You fucking retards are worthless. Every time I come here something's wrong or i have to wait and do you always have to put fries upside down in the bag.

Jessica Lafferty

Worse McDonald's I have ever been to.

Brian Jenkins

Don't know what they have changed but the sweet tea lately is ALWAYS sour. Maybe making too much and it's sitting out too long. Sonic is now the drink stop of choice for tea.

Samantha Wilson

I had a shoeprint on my french fry box that I didn't happen to notice til getting halfway through my french fries. Thanks for the service and possible side of E coli with that. If 0 stars was an option I would have selected it. My sister would have liked better to talk to the main manager's supervisor or even the owner about this. This is uncalled for because it was something that could have been 100% avoided not only did someone obviously drop then step on the box and put it back, but someone picked it out of the pile opened it dumped fries into it set it down on the heat rack picked it up and put it in the bag. Not just a one time thing I may have not noticed but I can count 7!!! SEVEN times an employee could have noticed that!! Seven!!! Unbelievable