Sonic Drive-in

Bad choice for a quick meal. My husband ordered the #8 bacon cheese burger with tots and I had the patty melt meal. I wasn't asked if I wanted tots or fries so when we got to the window, I asked if I could get fries with my meal and to keep the tots on the #8. Both orders came with fries, my sandwich was cold and dry, "horrible"! Absolutely nothing like the commercial portrays There was a tiny square of bacon on the other but still edible. I'm gonna stick with the shakes or the lemon berry slush drink if I go back at all!

I have never been so let down in my life more than when I go to this Sonic. I drive from Grays Harbor all the way to Lacey to get the yellow cake batter shake. My heart filled with glee as we crest the black hills knowing that I will be satiated with the flavor of pure bliss and sweet creamy goodness. I pulled up to the drive thru, roll my window down, and call out to the order taker, "2 shakes, please!". The sound of my voice echos back to me through the box. "NO SHAKES, THE MACHINE IS BROKEN" She screams back at me. My heart breaks. I leave. An hour and a half of my life wasted on a trip to nothing. Angry. I vow to never return to Lacey Sonic ever again. But, then i do it again. Heartbreak repeats itself once again. My heart stomped on with words of broken machines echoed into my ears yet again. This time, they will not prevail. I will never go back. F you guys.

Will not go back to this location! Went with my husband and went for the onion rings and cheese burgers. They said they were out of onion rings ( ordering issues from management assuming) We got Fries instead and they were soggy and not cooked all the way, with rotted spots. The burgers were cold and wrong! Ask to use the bathroom, and was told due to Covid-19 they are closed... places have reopened up..stop being lazy and clean the bathrooms so customers can use them! If I could give 0 stars I would have! We didn't even finish the food! What a waste of our hard earned money!

Just went to sonic 7/11/2022. Very disappointed with this experience. Ordered a five piece chicken tender meal with fries. Lady who took my order confirmed I wanted fries and we ended up getting tater tots. Five piece was not a five piece. More like 3 & 1/2 piece. Called to complain, lady on the phone said it was because their “compensating”. I can’t even make this up. Another excuse she used was because they had someone new working. I don’t want excuses. I want what I paid money for. Honestly can’t recommend this place to anyone. Lady on the phone was super rude and didn’t seem to care at all.

Easily the worst Sonic we have been to. I have never successfully made an order here where they had even half of the food I wanted. How is the ice cream machine always down for a place known for ice cream? No pretzel buns either this time. Why not put it out on the sign if you are out of everything so people don't waste their time. Also maybe read your reviews and see that being out of everything is a very common occurrence here and remedy it.

Middle of the week visit, almost 6:30 pm. The dinner line was long with a few cars at the car-hop stations. Finally got to the order speaker (the pick-up window is around the corner out of sight).....waited for the greeting.....heard nothing. I figured that they were busy filling previous orders and needed more time before they got to me. Waited a little longer.....I said "Hello?".........nothing. I repeated this a couple more times and finally turned off my truck, walked around to the window, got their attention and asked if they were open. The person at the window replied "Yeah?". I had to tell them that they had a long line outside. Nobody noticed that there were no cars coming to the pick-up window for 15 minutes during a busy dinner hour. Then someone suggested that maybe someone should check the headsets........YA THINK?? Back at the truck I placed the order for two different items. I said no to tots and fries but asked for onion rings, the reply was "We don't have onion rings." I said "But they are on your menu" and the reply was "No, we don't HAVE onion rings, we are out". Well.....I drove around to the window, the person there held out a receipt and said "That will be $9.78". No apology or explanation offered. Nope, don't need the food.

Bad choice for quick dinner meal. Ordered chili cheese dog, corn dog and fries. Everything was cold when I got home which was within 3-4 minutes of leaving Sonic. I also ordered onion rings. Was told they were out. Not the first time. But the girl at the window said their machine was broken. Which is it....no rings or no machine? Not going back anytime soon.