Starbucks

I finally used the app to order ahead, glad I did so just before I got there because I could see my drink was done and sitting for a sec. I ordered a nitro cold brew, with caramel cream foam, so delicious. Last time I went though I ordered a frappuccino that thing was too chunky and I couldn't enjoy it.

Went on 3/31/22 at about 1045am Safeway Starbucks on Martin way.. First gal acted like my order was putting her out. I ordered 3 drinks and 3 snacks. At first I guess she was going to just remember it. But when i got to my 2 drink She rolled her eyes and picked up a cup. To have me start over. After I order and paid. She didn’t communicate at all. Did not ask name or offer a receipt. I said i will be right back. Went to get a lottery ticket. In front of me was the other Starbucks worker. She couldn’t decide what scratch tickets she wanted. I said, i have a coffee order in. But she kept going on about this ticket or that ticket. I ended up going and getting my tickets from the machine. I get back over to the SB counter as she is putting the last coffee in holder. They are not marked as to what they are and they are not very hot.. I usually really enjoy getting my Starbucks coffee. Today it really was not a good experience. I hope this doesn’t continue because i will miss getting my morning pick me up..

I was in a good mood until I went in there and order. Cashier was very welcoming. The lady with the color hair and tattoos That was serving and making the drinks was in a bad mood I asked her if I can get cup holder she snapped and said IM NOT DONE YET. If your seeing this rephrase the way you talk to your customer that pay your paycheck… at the end we as customers don’t expect to much from you. All you had to do is say “ohhh I will definitely get that for you as soon as your drinks are all done.” It doesn’t take time to think about what your saying. I’ve worked fast food places so I know it’s not that hard. First and last time coming here going for now at Cutters Point Coffee.

This location is one of the best. I walked in today got my coffee and as I was heading out the door two young guys got my attention to let me know I dropped some money. As I went to pick it up I dropped my coffee spilling half of it. The two men immediately handed me napkins and insisted on getting me another coffee. Both of them work for Starbucks. I love how they genuinely care about their customers. Thanks to Kris and the guy that helped me. You guys along with the amazing staff made my day! 😍

I dropped in yesterday and ordered a drink I hadn't really tried before at Starbucks. Unfortunately I hated it and wanted something new. I hate complaining at all, but when I asked for something else the employees were super kind and helpful! They gave me my normal drink that I like and even refunded me the difference in price with no problem. Thanks so much! Awesome customer service!

The worst Starbucks location in this area!! I’ve been 5 times now and not once has my order been right. It’s a very easy order, venti decaf mocha frap, so it shouldn’t be difficult. Other than wrong flavor and size I’ve also been charged for the decaf shots which never happens elsewhere. I live very close but will always make the extra drive to the college st. location at this point.

I had the easiest order in the world : tea. It would have taken less than a minute to check me out. But, the batista kept tending to to-go orders instead of helping me. I ended up waiting more than 5 minutes then having to leave to go to work without tea on a rainy, cold day. Update: I avoid this place like the plague.